【Email範本】已讀不回得罪對方 email除咗道歉仲要講……

有多少打工仔每天上班第一件事是檢查電郵?每朝早花最多時間就是在檢查電郵和回覆電郵這件事上,然後你突然發現,有些上星期甚至於一個月前已收到的電郵皆在已讀未回的狀態,這些封塵已久的過期電郵,其實還要回覆嗎?

當然要覆!雖然遲了一整個月回覆確是帶點尷尬,但遲覆總好過沒覆,因為你不知道日後會否有求於對方,所以這小小的一個回覆動作,隨時影響深遠。

延伸閱讀:【Email範本】Reference Check唔好辭填!記住要同諮詢人夾口供

以下4個示範就是處理遲遲未覆電郵的方法,大家可以視作參考,除了道歉外,還可向對方解釋延遲回覆的原因。

 

1.一定要回覆的電郵

即睇範例:

Dear Janice,

As I was looking through my drafts, I realized I had never [emailed/responded to] you about [subject]. I am sincerely sorry for letting the ball drop on this one—in the future, I’ll double-check that I’ve sent my messages to you so it doesn’t happen again.

After meeting with the Dev Ops team, we’ve decided to move forward with the original plan discussed at our March meeting.

Apologies again,

Danny


2.有人需要你的幫忙

即睇範例:

Dear Leo,

Last month, you asked me if I knew anyone who worked at Carol Smith Agency, and I apologize for not answering sooner! Are you still hoping to find a contact there? I just looked through my connections and discovered a couple people who might be helpful. Let me know if you want me to make some introductions.

And if there’s anything else I can do for you, just ask. I promise I’ll try to be quicker next time!

Ronnie

3.「技術上」不用回覆的電郵

即睇範例:

Hi Kenneth,

Thanks so much for your kind note last month! Yep, it was definitely exciting for our team to get the Wall Street Journal mention—things have been crazy here ever since, which is why I’m so late in answering your email. (I apologize!)

I saw your company recently announced its launching a new marketing division. That’s so awesome, congratulations! How’s everything been going over there?

Thank you again, and I hope to see you at another meet-up in the future.

Best,

Emily

 

4.壞消息電郵

即睇範例:

Hi Mason,

I hope you’re doing well and that your last semester at Colgate is off to a great start. My sincerest apologies for not getting back to you about the remote internship sooner.

After thinking it over, our team doesn’t think this will work out—so much of our communication happens in person, and we’d hate for you to miss that. However, you’re clearly talented and motivated, and I’d be more than happy to see if I know anyone at another company who could use a remote intern. Let me know if you’re interested.

Sincerely,

Henry

回覆那些過期電郵的確需要一點意志力,現在有範例在手,你可以鼓起勇氣按發送了! 

﹙資料參考:The Muse﹚

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