Job ref no.: SR-180705-1

【 Fintech】 Operation Manager / Project Administrator

JAC Recruitment Hong Kong Co., Limited

Benefits
  • 5-day week
  • 13-month pay
  • Discretionary bonus
  • Education subsidies
  • Medical plan
  • Transportation allowance

Our client, a Fintech compamy, is looking for a Japanese speaking candidate as below.

Responsibilities:

  • Assist Project Manager as project administrator
  • Content creation and management of sales materials
  • Manage and monitor a wide variety of communications and social media activities
  • Direct CS / Prepare CS operation manual review and update in a regular basis
  • Responsible for all rounded KYC (Know Your Customer) matters
  • Liaise with compliance 3rd parties: government, service providers, local / oversea legal firms
  • All rounded B2B customer support relating to KYC and compliance

Requirements:

  • Experience in handling and supervising outsourcing parties more than 3 years
  • More than 3-year of experience in managerial level (need to supervise more than 5 subordinates) in a related industry
  • Skills in customer service software (JIRA, Zendesk etc.) is a plus
  • Knowledge on project administrative software (Slack, google spread sheet, SharePoint, Redmine, Planio etc) is a plus
  • Good command of spoken and written English and Japanese

 

Interested candidates, please send an updated CV by clicking Apply Now.

 

Thank you!

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More job information
Job ref no. SR-180705-1 (CT3116128-01#5801)
Salary
  • N/A
Job Function
Industry
Location
  • Causeway Bay
Employment Term
  • Permanent
  • Full-time
Experience
  • 3 years - 8 years
Career Level
  • Middle management level
Education
  • N/A