Job ref no.: 228-228TC091118-TC
Manpower

客 戶 服 務 主 任 - 機 票 部 / Member Services Executive - Airline Industry

Manpower

Benefits
  • 5-day week
  • Compassionate leave
  • Competitive pay
  • Flexible working hours
  • Medical plan

我們的客戶正在招募全職的客戶服務主任
Our Client, a well respected organization is looking for Member Services Executives to join their team on a perm contract

職責
Job Responsibilities

  • 提供優質會員服務,滿足顧客要求
    Provide outstanding customer service to program members in order to meet customer's needs
  • 解答顧客的查詢和投訴
    Handle complaints and enquiries
  • 接聽會員專線, 解答相關問題和提供解決方案
    Identify Member's needs and provide appropriate solutions
  • 處理有關機票的行程和預訂,包括航班預約和改位等查詢
    Provide fare quotations, reserving flights and answering general enquiries

職位要求
Job Requirements

  • 操流利普通話和英語
    Good Command of both written and spoken English and Mandarin
  • 能獨立工作
    Able to work independently
  • 良好的溝通和聆聽能力
    Good communication and listening skills
  • 善於解答疑難
    Problem solving
  • 地勤, 商場客戶服務, 酒店等, 具有客戶服務主任經驗優先
    Knowledge of airline industry, product and services is an advantages
  • 歡迎應屆畢業生
    Fresh Graduates will also be considered

待遇
Package

  • 薪金每月$14000 - $28000
    Salary Range $14000-$28000
  • 一星期工作45小時 (需輪班)
    45 Working hours a week (Shift)

福利
Benefits

  • 一星期5天工作
    5 work days
  • 14天年假
    14 days paid Annual Leave
  • 5天有薪病假
    5 days paid Sick Leave
  • 獎勵
    Monthly Performance Incentive
  • 醫療保險
    Medical Coverage
  • 全面的職員培訓
    Comprehensive training system and excellent career development

工作地點: 荃灣
Work Location: Tsuen Wan

有興趣請電郵履歷表致terence.chiu @manpower.com.hk
Interested parties please e-mail your resume to terence.chiu @manpower.com.hk with your expected salary

More job information
Job ref no. 228-228TC091118-TC (CT3115856-01#0203)
Salary
  • 14,000 - 20,000 / month
Job Function
Industry
Employment Term
  • Permanent
Experience
  • 0 year - 15 years
Career Level
  • Entry level
Education
  • N/A
Require to Travel
  • No travel