Job ref no.: CT3128011-01#3522

客戶服務主管 Customer Service Supervisor

Otic Hearing & Speech Service Centre Limited

職責

  • 於佐敦總店擔任客戶服務主管
  • 管理及協調其他客戶服務員工作
  • 接待訪客 , 及為客人安排預約服務
  • 協助處理行政事務
  • 處理文件檔案
  • 接聽電話等辦公室日常工作
  • 每週六天工作

學歷及工作要求

  • 中五或以上程度 , 具備8年或以上客戶服務經驗
  • 具備5年或以上管理經驗將獲優先考慮
  • 待客有禮 , 態度友善 , 良好的電話溝通技巧
  • 流利粵語 ( 書寫及會話 ). 流利 英語及普通話更佳
  • 懂基本電腦操作 , Microsoft Office 操作
  • 居住於九龍區,可即時上班者 , 將獲優先考慮

本公司提供優厚福利:包括年假、佣金、年終花紅、進修津貼。
公司網址 : www.otichearing.com

 

有意者請電郵個人履歷表及要求待遇至 "Apply Now"


Responsibilities:

  • Work as a Customer Service Supervisor in our Jordan Centre
  • Manage and coordinate other customer service staffs
  • Perform general customer service duties
  • Answer phone enquiry and handle appointments appropriately
  • Help in managing daily operations of the centre
  • Support clerical and office administration
  • Maintain the customer service quality and support its continuous improvements
  • Six days work per week

Requirements:

  • Form 5 or above
  • At least 8 years relevant working experience
  • More than 5 years management experience is highly preferred
  • Good telephone manner and communication skills, polite and cheerful
  • Fluent in spoken Cantonese and good command of written Chinese; good in English preferable
  • Familiar with MS Office & Chinese word processing
  • Living in or near Kowloon District, and immediately available is highly preferred

 

We offer competitive salary, generous benefits and in-house training in customer service and
hearing technology.

All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.
More job information
Job ref no. CT3128011-01#3522
Salary
  • 14,000 - 20,000 / month (negotiable)
Job Function
Industry
Location
  • Yaumatei
Employment Term
  • Full-time
Experience
  • 8 years
Career Level
  • Senior management level
Education
  • F.5- F.7 or DSE
Benefits
  • 13-month pay
  • Discretionary bonus