Answering phone call enquiries about redemption scheme (No selling is needed)
Handle incoming call inquiries, complaints and ad hoc request from customers
Jot note for phone call enquiries and transfer feedback, escalation within internal department
survey follow up call for recent enquiries
Qualifications, experience and skills:
5 or above with 1 year working experience, prefer with call center experience
Fresh graduates will also be considered if candidates have good attitude
Responsible, good attitude and willing to work under pressure
Cheerful, service-oriented with excellent communication and interpersonal skills
Immediate available or short notice period is MUST
Good command of PC knowledge (e.g. MS Office) and Chinese typing (速成/倉頡)
Fluent Cantonese, fair Mandarin and English
San Po Kong (Shuttle Bus Provided)
Monday to Friday: 9:00am - 6:00pm/ 10:00am - 7:00pm
Saturday: 9:00am - 1:00pm with OT pay (Alt Sat Off)
Contract until 30 Nov 2018 (renewable)
Attractive remuneration, fringe benefits and product training will be offered to the successful candidate. Interested parties please send your full resume include expected salary in MS Word via mail [via CTgoodjobs Apply Now ]
All personal data collected would be kept in strict confidence and used for recruitment purpose only.
Konica Minolta Business Solutions (HK) Limited is a subsidiary under the Konica Minolta Group which is public-listed in Japan and has base in over 40 countries. With over 40 years’ establishment in Hong Kong, our company is dedicated to provide innovative and comprehensive business solutions including multi-functional printers, digital colour solutions, digital document system, document management solutions, network device management solutions, and a variety of hardware, software and consultancy services to cater for the ever-changing and diverse needs of enterprises of all sizes in Hong Kong.
To achieve our vision and support the next phase in our growth, we are now looking for individuals who have high calibre and strong determination to success to join our company.