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Job ref no.: CT3115023-01#0191
Konica Minolta Business Solutions (HK) Limited

客 戶 服 務 助 理 Call Center Representative 12K or up

Konica Minolta Business Solutions (HK) Limited

Benefits
  • Additional subsidies
  • Alternate Saturdays
  • Discretionary bonus
  • Paid overtime
  • Shuttle bus
  • Staff care centre

Main Duties:

  • Answering phone call enquiries about redemption scheme (No selling is needed)
  • Handle incoming call inquiries, complaints and ad hoc request from customers
  • Jot note for phone call enquiries and transfer feedback, escalation within internal department
  • survey follow up call for recent enquiries

Qualifications, experience and skills:

  • 5 or above with 1 year working experience, prefer with call center experience
  • Fresh graduates will also be considered if candidates have good attitude
  • Responsible, good attitude and willing to work under pressure
  • Cheerful, service-oriented with excellent communication and interpersonal skills
  • Immediate available or short notice period is MUST
  • Good command of PC knowledge (e.g. MS Office) and Chinese typing (速成/倉頡)
  • Fluent Cantonese, fair Mandarin and English

Working Location:

  • San Po Kong (Shuttle Bus Provided)

Working Hour:

  • Monday to Friday: 9:00am - 6:00pm/ 10:00am - 7:00pm
  • Saturday: 9:00am - 1:00pm with OT pay (Alt Sat Off)
  • Contract until 30 Nov 2018 (renewable)

Benefits :

  • Attendance Bonus
  • Discretionary Bonus
  • OT Allowance
  • Shuttle Bus
  • Bank Holiday

Attractive remuneration, fringe benefits and product training will be offered to the successful candidate.  Interested parties please send your full resume include expected salary in MS Word via mail [via CTgoodjobs Apply Now ]

All personal data collected would be kept in strict confidence and used for recruitment purpose only.

More job information
Job ref no. CT3115023-01#0191
Salary
  • N/A
Job Function
Industry
Location
  • San Po Kong
Employment Term
  • Contract
  • Temporary
  • Full-time
Experience
  • 0 year - 1 year
Career Level
  • Entry level
Education
  • F.5- F.7 or DSE
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree