Posted on 2021-10-11

客戶服務專員 (航空服務業) Customer Services (Airline Service), 5days week,$15K+

TALENT CONSULTANCY LIMITED

 

The following experience is preferred (but not essential)

Candidates who work in Airline grounds, airline reservation team / travel consultancy at travel agencies / customer service experience in other industries such as banks, hotels, telecom, etc. would also be considered are considered as potential candidates.

Your Role:

  • Support the membership call center daily operations according to the company policies
  • Responsible to resolve customer complaints & requests in an efficient manner
  • Deliver professional customer service through answering phone call and email

Requirements:

  • Fluent in English, Cantonese, Mandarin (Trilingual is essential)
  • Customer-oriented with professional customer service manner
  • Willing to learn, independent and proactive
  • Basic knowledge in MS office
  • A target-driven attitude with flexibility to work in shift duties
  • Fresh graduate are welcome to apply (Trilingual is essential)

Working Location: Tsuen Wan

Company will provide one month of class training and two months of on-the-job training for successful candidates.

Working Hour *:

* In the first month, the class training schedule is from Monday to Friday 0900-1800.

* In the second and third months of on-the-job training, the working hours are based on normal shifts (0700-0000 rotation 8.5 hours per day, working any 5 days from 7, which will include working in weekends and public holidays)

Candidates who successfully pass the on-the-job training have the following options for working hours:
1. Normal shifts 0700-0000
There are only two options for a fixed time (2 & 3):
2. 1800-0120
3. 2300-0800

Interested in this role, please email your full resume by clicking Apply Now.

 

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More job information
Salary
  • 15,000 - 18,000 / month
Job Function
Industry
Location
  • Tsuen Wan
Employment Term
  • Permanent
  • Full-time
Experience
  • 0 year - 5 years
Career Level
  • Entry level
Education
  • N/A
Benefits
  • 5-day week