Job ref no.: CT3119337-01#7576

客 戶 關 係 主 任 助 理 - Assistant Customer Relationship Officer

LUXMED MEDICAL GROUP LIMITED

!! What We are?

The First “Medical Lounge" health manage center in Hong Kong

We are the pioneer and leader in children vaccines immunization services

 

Safety

LuxMed Place a strong emphasis on adopting quality control and assurance systems that meet the highest standard for medical and vaccines

  • We have a stringent set of policies on vaccine storage and warehouse management
  • All our vaccines are attached with tag-chips by RFID.
  • Vaccine Vial Monitors (VVM) are used to monitor the changes of temperature of vaccines.

 

Professional

  • 80% of members in our medical team being registered doctors and registered nurses.
  • the best internal control system in Hong Kong that excels typical private clinics in Hong Kong. LuxMed’s compliance team is formed by 5 professional includes certified public accountants, specialist and solicitors

 

Outstanding Services

  • Our medical lounge is luxuriously cozy. We put great effort in excelling lounge experience with every furnishing part and amenities to food and beverage which makes every moment here truly unforgettable.
  • Our customer services team are well trained and their services is up to 5 stars hotels standard

Self-developed cutting-edge process management and IT system

  • Online Access Platform, a mobile accessible platform programmed for customers to retrieve own vaccination history and understand vaccines related information and guidance
  • Booking System, an airline-like booking system
  • Treatments Auto Reminder System
  • Self-verification system can monitor and record each medical procedure accurately to ensure zero prescription defect

Get ready to join our fast growing and energetic team!

 

由於快速的擴展業務,我們正在尋找客戶關係主任助理加入我們的團隊:

工作職責:

  • 處理有關電話和診所的日常查詢和投訴;
  • 收集和分析管理報告的客戶/營銷數據;
  • 確保顧客滿意服務質素及接待流程;
  • 一般文書處理。

* 逸苗醫療集團會提供在職培訓*

職位要求:

  • HKCEE/ DSE 以上程度;
  • 能操良好普通話;
  • 具經驗者可獲優先考慮;
  • 具基本電腦操作知識 待人有禮、熱情主動、對客戶服務有熱誠。

有意者請按 [ Apply Now ] 申請.

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More job information
Job ref no. CT3119337-01#7576
Salary
  • N/A
Job Function
Industry
Employment Term
  • Full-time
Experience
    N/A
Career Level
  • Entry level
Education
  • F.5- F.7 or DSE
  • Diploma or equivalent
  • Asso. Deg or High Dip