Job ref no.: CT3121064-01#2647

熱 線 客 戶 服 務 主 任 / Hotline Customer Service Officer, Fresh Welcome (5天 工 作 ) (日 班 /夜 班 ) (Ref CS)

Twinkle Career Limited

Benefits
  • 5-day week
  • 13-month pay
  • Dental plan
  • Discretionary bonus
  • Medical plan

Responsibilities 職責:
Handle phone inquiries from customer such as maintenance service, order status, billing checking, products and service news, handle complaints
接聽電話,解答客戶有關技術故障 / 賬單 / 產品資訊服務 / 搬遷服務 / 貨件追縱等查詢,處理投訴

Requirements 入職要求:
Diploma or above with at least 2 years customer services experience / Higher Diploma or above with 1 year experience / Degree with no working experience will also be consider. Good spoken English, Cantonese & Mandarin is preferable
HKCEE / DSE程度以上及兩年客戶服務經驗 / 高級文憑學歷以上及一年客戶服務經驗 / 大學程度則無需經驗,良好英語及普通話

Remuneration package 福利:
Bonus 年終獎金
Double Pay 雙糧
Annual leave 有薪大假
Medical 醫療津貼
Dental 牙科福利
On job training 在職培訓
New join bonus 新人獎金
5-day work week 5天工作週

Working Location: Shatin / Kowloon Bay / Lai Chi Kok / Wan Chai
工作地點: 沙田 / 九龍灣 / 荔枝角 / 灣仔

Work hour 工作時間(可選擇) : 8.5 hours per day, 6-8 days day off per month 每天工作8.5小時, 每月6-8日假
Day 日班 - 08:00 - 20:00
Night 夜班 - 15:00 - 02:00

Interested candidates please click Apply Now, including expected salary and contact number or whatsapp 6359 3334

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More job information
Job ref no. CT3121064-01#2647
Salary
  • 11,000 - 17,000 / month (negotiable)
Job Function
Industry
Employment Term
  • Permanent
  • Full-time
Experience
  • 0 year - 3 years
Career Level
  • Entry level
Education
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree