Job ref no.: CT3122615-01#0094
ALF Retail Hong Kong Limited

資深顧客服務員 Senior Sales Advisor (Brand: Marks and Spencer)

ALF Retail Hong Kong Limited

Company Profile
  • 5-day week
  • Alternate Saturdays
  • Compassionate leave
  • Competitive pay
  • Insurance plan
  • Marriage leave
  • Meal allowance
  • Medical plan
  • Special / extra leave
  • Transportation allowance
  • … + 4 more

• 根據公司要求,協助經理去安排員工於適當的工作區域工作
• 提升銷售機會,推動並實現銷售計劃,從而達到店舖銷售目標
• 處理貨品陳列並留意店舖存貨,定時向經理反映貨存情況
• 向顧客提供難忘的優質服務經驗
• 根據公司的指引確保貨場陳列整齊並確保擺放的貨品整齊美觀,從而提高銷售額
• 向顧客服務員提供培訓,並留意同事的工作情況,進行即時的反饋
• 觀察店舖所遇到的問題,提供有效的解決方法及執行

• 中五程度,兩年或以上零售工作經驗
• 良好顧客服務及溝通技巧,個性積極主動
• 需輪班工作
• 工作地點:香港/九龍/新界

• 5天工作,可放星期六 /日
• 每天工作約8.5小時

• 在職培訓並良好事業發展機會
• 優厚薪酬
• 膳食津貼
• 港島區地區津貼
• 早班津貼(凌晨12時至早上7時工作可享額外每小時$60)
• 年假可達15日
• 全薪產假
• 恩恤假
• 考試假
• 婚假
• 侍產假
• 醫療保險及住院津貼
• 人壽保險
• 員工購物折扣優惠(7折)
• 每月銷售獎賞


電郵: Apply Now
傳真:3656 2180




Job Description

• Co-ordinates people resource and activity to ensure right people in the right place to deliver the sales plan
• Organises resource to ensure optimum stock levels for opening and throughout the trading day
• Organises resource to deliver corporate layout, seasonal launches and floor plan implementation
• Co-ordinates resource across key departments and service areas to ensure customer needs are met
• Provides feedback to individuals, helping to improve the customer shopping experience
• Assists coaching and upskilling the Sales Advisors in view of product knowledge, services and operation standard
• Responsible for store opening and closing

Job Requirement

• F.5 level, minimum 2 years’ experience in retail industry
• Good customer service and interpersonal skills with proactive personality
• Shift duty is required
• Working location : HK Island/ Kowloon/ New Territories

Work Pattern

• 5-day work, able to have weekends off occasionally
• 8.5 hours per day

Remuneration Package

• On-job training and promising career development opportunities
• Attractive salary package
• Meal allowance
• Location premium
• Morning shift allowance (Extra HKD$60/hour pay within 12am-7am)
• Maximum 15 days annual leave
• Full-paid Maternity leave
• Compassionate leave
• Examination leave
• Marriage leave
• Paternity leave
• Medical insurance and hospitalization allowance
• Life insurance
• Employee discount benefits (30% off)
• Monthly incentive

Interested parties click Apply Now for online application or send your full resume via fax : 36562180


Personal information received from application will be kept confidential and used for employment-related purpose only. Applicants who have not been arranged interview in six weeks may assume their application unsuccessful.

If you are interested in this role, please send your full resume together with your current and expected salary to:

The Human Resources Department
Suite 1009, 10/F, Tower 6, The Gateway, 9 Canton Road, Tsimshatsui, Kowloon

OR email to: [via CTgoodjobs Apply Now ]

Personal information received from applications will be kept confidential and used for employment-related purpose only.

More job information
Job ref no. CT3122615-01#0094
Job Function
Employment Term
  • Permanent
  • Full-time
  • 2 years - 5 years
Career Level
  • Non-management level
  • F.5- F.7 or DSE