Front Desk Hosts are responsible for greeting Guests, checking them in and out of hotel rooms, and assisting Guests and enhancing their stay by providing information regarding Resort services, activities and surrounding areas as needed.
Assist Guests during check-in and check-out, including phone interaction and face-to-face interaction
Assist Guests with questions, directions, event schedules, and other information regarding the Resort to help create a magical experience
Stationed at Front Desk to check-in guests and process all transactions regarding forms of payment (cash, credit cards, foreign currency, vouchers, etc.)
Must have solid guest service mindset when handling all guests’ transactions. Pleasant personality and strong customer focus is a must
Good command of both English and Putonghua
Previous work experience in Hotel, Guest services, and tourism industry
Preferably with qualifications in Hotel, Hospitality or Tourism Management
關於 The Walt Disney Company:
華特迪士尼公司，以及其附屬公司及隸屬機構，是頂尖多元化國際家庭娛樂及媒體企業，業務遍及以下範疇：媒體網絡、樂園及度假區、影城娛樂、消費產品與互動媒體。迪士尼在 1920 年代起步之初，只是一間卡通工作室，發展至今已成為娛樂界的翹楚。迪士尼昂然堅守傳承，繼續為家庭中每位成員創造世界一流的故事及體驗；其故事、人物和體驗於世界各地均家傳戶曉。我們在 40 多個國家地區營運業務，僱員及演藝人員攜手協力，創造全球和當地都珍愛的娛樂體驗。
這個職位隸屬於 Hongkong International Theme Parks Limited, 其所屬的業務部門是 Hong Kong Disneyland Resort。
Career with a Difference
Hong Kong Disneyland delivers world-class service and lifetime memories for our Guests. As a Cast Member, you will be an important part of the Disney Show. Working at Hong Kong Disneyland offers you the opportunity to participate in comprehensive training and experience excellent career development opportunities. Interested in a career with a difference? Join us now!