Job ref no.: 495092
Bank of China (Hong Kong) Limited

客戶服務主任 (Customer Service Officer)

Bank of China (Hong Kong) Limited

Job No.: 495092
Employment Type: Full time
Departments: Personal Banking and Wealth Management Department
Job Functions: Business Development, Customer Service, Relationship Management


  • Deliver quality customer services through counter transactions
  • 打造分行一站式專業金融理財服務
  • Support back-end branch operations
  • 處理客戶每日櫃台交易(包括現金收付、入票、轉帳、定期、匯款等的工作)、客戶查詢及內部文書工作
  • Cross-sell retail banking products
  • 銷售及轉介工作


  • Secondary School graduate or above
  • 中學文憑或以上程度
  • Strong sales and service orientation with outgoing personality and good communication skills
  • 具良好的溝通技巧及客戶服務意識
  • Proficiency in English and Cantonese as well as fluency in Putonghua
  • 具良好的中、英文閱讀、書寫及普通話表達能力


We offer competitive remuneration package and comprehensive fringe benefits including medical and life insurance, and different types of allowances to the right candidate. Interested parties, please submit your application online. For details, please visit our website “"

To apply:

Data collected would be used for recruitment purposes only. It might also be disclosed to our subsidiaries or Associated Companies to process the information for appointment. Applicants who do not hear from us within 8 weeks may consider their application unsuccessful and their data will be destroyed within 12 months of receipt.

More job information
Job ref no. 495092
Job Function
Employment Term
  • Permanent
  • Full-time
Career Level
  • Non-management level
  • F.5- F.7 or DSE
  • Diploma or equivalent
  • Asso. Deg or High Dip