Gate Gourmet Hong Kong Ltd

航班服務主任 Customer Service Officer

Gate Gourmet Hong Kong Ltd

Job Highlights

  • Perform the pre-flight check in the unit
  • Organize delivery to the flights on time
  • Ensure the safety and hygiene standard

We are currently looking for a high caliber candidate to join our Transport Team as “Customer Service Officer"

In this role, you will:

  • Perform the pre-flight check in the unit. Check entire catering uplift prior to loading into high loaders
  • Hand-over of catering uplift to crew and get the signature for delivery note
  • Coordinate with transport team and organize delivery to the flights on time
  • Handling additional meals and confirming flight depart on time
  • Be responsible for making suggestions or decisions inside the aircraft regarding catering issues
  • Ensure the safety and hygiene standard for food and equipment


To be successful in this role, you should meet the following requirements:

  • HKCEE / DSE or above
  • With shift / airport operation experience is preferred
  • Priority admission for driving license No.1 or 2
  • Must be able to follow the rules and regulations of Airport Authority
  • Fluent spoken and written English OR Chinese
  • Fresh Graduates are welcome






  • 檢查及點算航班機餐食品及器具, 確保符合公司衛生及安全標準
  • 與機組人員核對飛機餐及航班器具數量
  • 與運輸部團隊合作以確保航膳能準時運送至航班上
  • 處理加餐及確認起飛時間
  • 在機艙內對航膳事宜作出建議及決策
  • 確保食品及器具安全


  • 中學畢業或以上
  • 具營運/機場工作經驗更佳
  • 必須遵守由機管局制定的規例
  • 良好粵語或英語,懂閱讀中文或英文
  • 優先考慮具有有效駕駛執照(1號或2號牌)者
  • 歡迎畢業生申請



  • 免費膳食
  • 交通津貼
  • 夜班津貼
  • 特別交通津貼
  • 通宵工作津貼
  • 颱風津貼
  • 醫療津貼
  • 雙糧
  • 有薪年假
  • 介紹新人獎金
  • 考車津貼 (運送員、車長、航班服務主任專有)
  • 生日利是及禮券
  • 員工康樂活動
  • 員工購物優惠
  • 安全及衛生培訓
  • 制服及安全鞋


有意者請按「Apply Now申請此職位,並請於個人履歷註明詳細工作經驗、 學歷、可上班日期、現時薪金及要求薪金。

或歡迎致電招聘熱線2988 7686 或Whatsapp 6133 0030 查詢


More job information
  • 13-month pay
  • Compassionate leave
  • Free duty meal
  • Marriage leave
  • Medical plan
  • Transportation allowance
Job Function
  • Chek Lap Kok
  • HK International Airport
Work Model
  • On-site / At the workplace
Employment Term
  • Full-time
  • 0 year - 1 year
Career Level
  • Entry level
  • F.5- F.7 or DSE
Require to Travel
  • No travel