Job ref no.: CT3126524-01#7371

(3-month Contract) Dispatch Coordinator

Prenetics Limited

Prenetics, an Alibaba-backed company with over US$50 million in funding is the #1 Hottest Startup in Hong Kong 2017 (HK Magazine) and #1 Health and Wellness startup in Asia (TechinAsia). We combine DNA technology along with digital mobile solutions to create real lasting preventive health solutions to individuals across Asia. In November 2018, we launched our consumer offering ‘Circle DNA’ and subsequently featured by all major local and regional news outlets, including TechCrunch and Bloomberg. In April 2020, we launched our COVID-19 non-profit initiative 'Project Screen' which is Centre for Health Protection-recognised RT-PCR COVID-19 lab test. In addition, Prenetics has been appointed by the Hong Kong government as the only Hong Kong company to provide mass community testing for 200,000 restaurant staff across 16,000 restaurants. Due to this, Prenetics needs to hire a lot of talents to help scale our operations. This is a unique opportunity to make a difference to the community and to play a role to fight COVID-19 here in Hong Kong.

As a Dispatch Coordinator , you need to be organized and quick-thinking to coordinate daily operations. You are challenged to think smarter, faster, and more efficiently to help build effective routing and dispatch lists. This requires a unique kind of versatility and talent - a multi-tasking thinker who has an eye for identifying problems and can coordinate across multiple channels to get the job done

  • Receive incoming locations and addresses from government and proactively organize these into delivery routing lists
  • Use knowledge of Hong Kong roads and districts to best arrange efficient routes
  • Create routes for next day collection vans based off of deliveries that day; resolving problems along the way
  • Provide assistance in general administrative activities and ad-hoc duties
  • High School diploma, ideally University Diploma
  • Experiences in similar roles or jobs would be highly preferred
  • Strong understanding of Hong Kong Districts and roads
  • Desire to work in a startup environment, with proactive mindset and minimum need for supervision
  • Pleasant personality and well mannered
  • Excellent interpersonal and communication skills
  • Well-organized, quick-thinking, efficient and strong sense of responsibility
  • Excellent in both written and spoken English and Cantonese, proficient in Mandarin

Our Core Values

Customer Happiness  : We need to do everything we can to make our customers happy. Often times, these are the little things that goes unnoticed which makes big differences.

Be Open and Transparent  : The more open we are with our business, the more we can earn trust and credibility. This is true here at Prenetics as well, you can be rest assured that senior management is to be very open and transparent.

Adapt To & Embrace & Drive CHANGE  : Change may sometimes be unsettling, especially if it is unwanted or unexpected, yet, it is the only constant, where we must evolve as our customers expect more and as our competitive landscape becomes more demanding.

Walk the Talk  : If you say you will do something, you better make sure you complete your task by the date it needs to get completed. No BS here, no excuses and everyone has a responsibility to do their part.

TEAMWORK  : The best leaders are the ones that listen and at Prenetics here, our management understands from and crafts by listening to our team members to enable them to do their best.

Be PROACTIVE  : Being proactive is taking initiative in a situation. Being the first to step up and say, hey “i can do this”. Being proactive is becoming the emergent leader in a group. Proactive people are positive thinkers.

Be Passionate & Determined  : Passion. Period. Sure we can do a job---anyone or any organization can just get the job done. But to get the job done exceptionally well? That takes passion.

Be Humble  : Arrogance is self-destructive in the long run and though we take pride in our roles and results, we at Prenetics here, always live by that “we are only as good as our last month”.

Move Fast  : Moving fast is one of a startup's greatest abilities. If you believe in something, get on it and get it done. Don't overthink it, and just move.

Do Epic Shit  : Building great and big things means taking risks. This can be often times scary and prevents companies from doing the big things they should be. However, in our world where things are moving so fast, we are guaranteed to fail if we don't take risks.

We are Prenetics, our people make us who we are.


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More job information
Job ref no. CT3126524-01#7371
Job Function
  • Quarry Bay
Employment Term
  • Contract
  • Full-time
  • 1 year
Career Level
  • Entry level
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • 5-day week