Job ref no.: CT3131911-01#2934

Account Manager

Aigens Technology Limited

Aigens is a Hong Kong-based, young and fast-growing Res Tech market leader in the SE Asia region, developing and delivering business-changing technologies to our customers in F&B and hotels sectors. We’re now hiring an experienced Account Manager to join our expanding team and business. You should be a people-oriented person, with a proven track record of success in upselling and developing business with customers. 

You will

  • Manage post-sales account relationship and activities; prospect upselling opportunities to drive growth of business
  • Proactively acquire product knowledge and offer appropriate solutions to customers; deliver or assist in product presentations and demos 
  • Coordinate and communicate unique account and product requirements with internal teams; manage expectations to upkeep customer satisfaction
  • Work closely with business development team to develop excellent customer relationship and maximise conversion of sales opportunities
  • Maintain customer information in CRM to ensure transparency and validity for effective account management in a highly collaborative environment
You have
  • A bachelor degree in Business Administration, IT, or another relevant discipline
  • A minimum of 4 years of experience account management in IT solutions or Technology business; exposure to F&B industry is desirable
  • A great sense of accountability and excellent problem-solving skills
  • Excellent skills in customer relationship, upselling, cross selling, and stakeholder management
  • A people-oriented nature and the ability to demonstrate care and empathy under pressure
  • High proficiency in written and spoken Chinese and English
All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.
More job information
Job ref no. CT3131911-01#2934
Job Function
  • Wong Tai Sin
Employment Term
  • Permanent
  • Full-time
  • 5-day week
  • Discretionary bonus
  • Medical plan