Job ref no.: CT3131911-01#2987

Solutions Support Specialist (POS) )(Fresh graduate is welcome) (Ref:JDB/ERM/SSS)

Computer And Technologies Software Limited


  • Handling customers' technical questions on our business application software products;
  • Providing application support services such as troubleshooting, system testing, product installation, configuration, consultation;
  • Working closely with development team to resolve issues;
  • Monitor support incidents and day to day reporting;
  • Provide quality assurance by prepare test cases and perform system testing;
  • Global collaborative project team environment.


  • Diploma or above in IT, Computer Science, Information System, Business Administration or related disciplines;
  • Previous working experience in helpdesk / end-user support is preferred;
  • Well-organized, detail and logical minded;
  • Good communication and problem solving skills;
  • Good command in written and spoken Cantonese, English and Putonghua;
  • Knowledge in MSSQL DB, SQL programming, HTML, .NET, MS Reporting Services, IIS Web Application is an advantage;
  • Fresh graduates will be considered for the position of Solutions Support Assistant. 

As a caring company, staff development is one of our top priorities. We offer attractive remuneration packages with a wide range of fringe benefits include medical & dental insurance, education allowance, performance bonus and excellent career prospect to the right candidate. We also offer on-the-job training and specialized training programme to uplift the potential of our staff. 

Interested parties please send your detailed resume with  current and expected salary  by email to:  [via CTgoodjobs Apply Now ]  or by mail to "Human Resources Department, Computer And Technologies Software Limited, Level 10, Cyberport 2, 100 Cyberport Road, Hong Kong". Please quote the employer reference number in the application.

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More job information
Job ref no. CT3131911-01#2987
Job Function
  • Pokfulam
Employment Term
  • Permanent
  • Full-time
Career Level
  • Entry level
  • 5-day week
  • Dental plan
  • Education subsidies
  • Insurance plan
  • Medical plan