Job ref no.: CT3124793-01#0008
Rise Education International Limited

Academic Support Officer

Rise Education International Limited

  • 5-day week
  • Birthday leave
  • Dental plan
  • Medical plan


Center Operations

  • Meet and greet students, parents, school representatives etc.
  • Answer and screen incoming calls, reply messages, answer general enquiries, schedule appointments for classes & courses
  • Assist Senior Operation Officer in maintaining schedule for classes & courses including coordinating schedules, collating course materials, collecting feedback forms, recording attendance and score tests
  • Assist Senior Operation Officer in maintaining office efficiency: prepare rooms and materials for courses; order, maintain and monitor office supplies and inventory, including library management and stationary, desks, lighting, chairs, computers and ad-hoc requests
  • Provide first level helpdesk support for all computers, printers, fax and office machines
  • Collaborate with other departments on events organizing 

Customer Service

  • Build and maintain good relationships with clients
  • Answer client inquiries and collect feedback from students and parents



  • College degree or equivalent
  • 1-2 years experience in a fast-paced customer service environment
  • Excellent verbal and written communication skills in English, Mandarin and Cantonese a plus
  • Detailed- minded and professional customers service experience
  • Strong organizational and analytical skills
  • Fresh graduate is also considered

What we offer:

  • 5 days work
  • Competitive remuneration package
  • Birthday leave
  • Medical plan
  • Systematic training program
  • Career advancement programme sponsorship
  • Young and energetic working environment

Please send your resume, complete with expected salary to: Email: [via CTgoodjobs Apply Now ] 

More job information
Job ref no. CT3124793-01#0008
Job Function
  • Causeway Bay
Employment Term
  • Permanent
  • Full-time
  • 1 year - 2 years
Career Level
  • Non-management level
  • Degree
Require to Travel
  • No travel