Job ref no.: CT3111939-01#0400
GOGOVAN

Account Executive

GOGOVAN

Benefits
  • Dental plan
  • Flexible working hours
  • Medical plan

Responsibilities:

  • Provide customer service via phone by answering questions concerning business account creation, order request fulfillment & driver management
  • Record customer status by using word processing, spreadsheet and other CRM tools
  • To work closely with the team to achieve annul sales target and understanding their needs and maintain long-term relationships (Customer retention and growth)
  • Respond to complaints and understand from SME customers’ needs and give after-sales support
  • Able to handle Ad-hoc task as request
  • Customer visit 20%

Requirements:

  • Diploma Graduate or Formal Secondary School graduate with 1-3 years’ customer service experience in courier industry, warehouse, trucking company or freight forwarding industry;
  • Good command of Cantonese, spoken English and Mandarin
  • Proficient in Chinese and English typing is a must
  • Proficient in Microsoft Office, with basic computer and software knowledge
  • Hard­working, careful, active, responsible, enable to work under pressure and fast­ paced work environment
  • Excellent interpersonal skill, self-motivated and well organized
  • Possess strong interest to pursue long term career in a professional industry, for first mile logistics, last mile logistics and instant logistics solutions;
  • Enthusiastic in logistics, technology and e-commerce
  • The future - Candidate for supervisory position

Interested party please send your full resume with expected salary to [via CTgoodjobs Apply Now ]

More job information
Job ref no. CT3111939-01#0400
Salary
  • N/A
Job Function
Industry
Location
  • Ngau Tau Kok
Employment Term
  • Full-time
Experience
  • 3 years - 8 years
Career Level
  • Entry level
Education
  • N/A
Require to Travel
  • No travel