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Job ref no.: CT3117781-01#0322
GoGo Tech Limited

Account Executive

GoGo Tech Limited

Benefits
  • Dental plan
  • Discretionary bonus
  • Medical plan

The Roles:

Reporting to Head of Corporate, this opportunity will be responsible for handling business account creation and after-sales management.
 

Key Responsibilities:

  • Maintain service usage of existing business clients by warm calling
  • Support marketing and sales team on online and event marketing
  • Provide customer service via phone by answering questions concerning business account creation, order request fulfillment & driver management
  • Record customer status by using word processing, spreadsheet and other CRM tools
  • Work closely with the team to achieve annual sales target
  • Understand customers’ needs and maintain long-term relationship (Customer retention and growth)
  • Respond to complaints and understand from SME customers’ needs and give after-sales support
  • Able to handle Ad-hoc task as request

Requirements:

  • Diploma Graduate or Formal Secondary School graduate with 1-3 years customer service experience in courier industry, warehouse, trucking company or freight forwarding industry
  • Good command of Cantonese, spoken English and Mandarin
  • Proficient in Chinese and English typing is a must
  • Proficient in Microsoft Office, with basic computer and software knowledge
  • Empathy, responsible, and result-oriented
  • Possess strong interest to pursue long term career in a professional industry, for first mile logistics, last mile logistics and instant logistics solutions
  • Enthusiastic in logistics, technology and e-commerce

Key Skills:

  • Strong interpersonal skills
  • Excellent customer service Skills
  • Strong problem-solving
  • Organizational skills
  • Leadership skills
  • Self-motivated

Desired Skills:

  • Proficiency in Sales CRM tools

We Offer:

  • Competitive Salary
  • Medical and Dental insurance
  • Birthday leave
  • Two free monthly GOGOVAN rides
  • Clear career progression path

 

More job information
Job ref no. CT3117781-01#0322
Salary
Job Function
Industry
Location
  • Ngau Tau Kok
Employment Term
  • Full-time
Experience
  • 1 year - 3 years
Career Level
  • Entry level
Education
  • F.5- F.7 or DSE
  • Diploma or equivalent
Require to Travel
  • No travel