Job ref no.: 2200015403
Standard Chartered Bank

Account Investigation Officer

Standard Chartered Bank

The Role Responsibilities & Our Ideal Candidate

Provide supports on document retrieval process, account searching, hold code/ lien placement and removal, filing and quality checking.

  • To participate in Banking Services and Account Investigation process activities
  • To provide operational support to different stakeholders
  • To handle internal and external customer inquiries/ complaints confidently and reliably
  • To do filling documents and records
  • To support cross team functions
  • To assist in preparing and consolidating the monthly report to Management
  • To handle law enforcement’s request investigation
  • To comply with all applicable money laundering prevention procedures and, in particular. Report any suspicious activity to the Unit Money Laundering Prevention Officer and Line Manager
  • To ensure awareness and full compliance of all laid down rules, regulations, policies, guidelines, procedures, practices and code of conduct imposed
  • To assist Manager, Account Investigation and Account Investigation Manager to prepare the MI reports and keep track the outstanding work tasks on inventory
  • To perform quality checking on the Account Investigation Clerk’s daily work    

Apply Now to join the Bank for those with big career ambitions.

 

More job information
Job ref no. 2200015403
Salary
Job Function
Industry
Employment Term
  • Permanent
  • Full-time
Experience
    N/A
Career Level
  • Non-management level
Education
  • Degree