Job ref no.: 2200021672
Standard Chartered Bank

Account Investigation Officer

Standard Chartered Bank

The Role Responsibilities & Our Ideal Candidate

Provide supports on account investigations process for both internal and external requestors which includes but not limited to account or transaction related searches, document or statement retrieval process, account restrictions, account closure and quality checking.

  • To participate in Account Investigation process activities
  • Liaise with Legal, Compliance and Risk team on requests from law enforcement agencies
  • Support cross team functions within the wider business unit.
  • To provide operational support to key stakeholders
  • To handle internal and external customer inquiries/ complaints confidently and reliably
  • To comply with all applicable money laundering prevention procedures and, in particular. Report any suspicious activity to the Unit Money Laundering Prevention Officer and Line Manager
  • To ensure awareness and full compliance of all laid down rules, regulations, policies, guidelines, procedures, practices and code of conduct imposed
  • To assist Manager, Account Investigation and Account Investigation Manager to prepare the MI reports and keep track the outstanding work tasks on inventory
  • To perform quality checking on the Account Investigation Clerk’s daily work    

Apply Now to join the Bank for those with big career ambitions.


More job information
Job ref no. 2200021672
Job Function
Employment Term
  • Permanent
  • Full-time
Career Level
  • Non-management level
  • N/A