Job ref no.: AMF/CT2101 (CT3128806-01#0049)
Collinson International (Hong Kong) Limited

Account Manager (Fulfillment)

Collinson International (Hong Kong) Limited


  • Assist the manager to manage and oversee the loyalty programme’s redemption operations
  • Handle cross functional team to facilitate the redemption platform and support on going maintenance/enhancement projects
  • Closely monitor all categories’ performance and make relevant adjustment or recommendation to the client
  • Assist the manager to manage redemptions partners on a daily basis and acquire a full understanding of all partners
  • Work with vendors to ensure all information on the platform are up-to-date and accurate, include but not limited to product information, price, promotion details, fulfilment management etc
  • Responsible for regularly updating the eCommerce site content using content management tool  
  • Support for other structural partnership management in ad-hoc basis/as required



  • Degree holder preferably in Business or eCommerce related discipline
  • Minimum 3 years in managing customer-centric design/operations of eCommerce sites or redemption portals
  • Experience in any loyalty programme or rewards programme a definite plus but not mandatory
  • Excellent project management skills, negotiation skills, detail oriented
  • Strong passion in eCommerce and digital marketing
  • Energetic, creative and persistent in achieving results
  • Excellent communications skills, good in English, Cantonese and Mandarin
  • Good command of MS Office, including Excel and Powerpoint


Collinson offers attractive remuneration, benefit packages and excellent development and advancement opportunities. Benefit includes:

  • 15 to 18 days Annual Leave
  • Full Paid Leave (14 weeks Maternity / 5 days Paternity)
  • On the job training
  • Referral Bonus
  • Free Priority Pass Membership (unlimited Airport Lounge access)

Collinson offers attractive remuneration, benefit packages and excellent development and advancement opportunities. Please send full resume (MS word) with latest and expected salary by clicking Apply Now.

You may lose the chance of an interview if you don’t provide the above required information. (Please note that only those short-listed will receive a reply). Learn more about Collinson at

More job information
Job ref no. AMF/CT2101 (CT3128806-01#0049)
Job Function
  • Quarry Bay
Employment Term
  • Permanent
  • Full-time
  • 3 years - 5 years
Career Level
  • Middle management level
  • Degree
  • 5-day week
  • Dental plan
  • Discretionary bonus
  • Medical plan