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Job ref no.: CT3114437-01#0100
ECG Digital Commerce Limited

Account Manager

ECG Digital Commerce Limited

Benefits
  • 13-month pay
  • Competitive pay
  • Discretionary bonus
  • Insurance plan
  • Medical plan

Responsibilities:

  • Manage eGAM assigned accounts with daily maintenance and monitoring; identify and develop new business opportunities within the given accounts segment 
  • eCommerce operations for customers including warehouse, product promotions, and reporting
  • Handle & direct the process of eCommerce services to the Principal
  • Demonstrate a thorough understanding of customers’ business, plan the resources appropriately and offer value proposition with viable solutions to meet your customers’ needs 
  • Discuss the SOP / KPI with customer and ensure all other cross functional departments understand the customer’s service expectation, execute the SOP requirement full compliance of the process and procedures
  • Maintain thorough understanding of dynamic market changes in SCM industry, provide the solutions and equip with knowledge of market intelligence
  • Implement and manage the effective delivery of key customer programs including communication strategies, customer training, and provide the customer’s reports
  • Coordinate with cross functional teams; liaise with the customers appointed partners and able to establish / sustain strong working relationships across departments or regions
  • Evaluation of the service with key accounts periodically; determine customers’ unmet needs and evaluate it internally for adequate follow up

Requirements:

  • Bachelor degree or above in eCommerce, logistics, supply chain management, marketing, or relevant qualification
  • At least 3 years relevant experience
  • Familiar in eCommerce or business related disciplines 
  • Knowledge of China eCommerce platforms such as Tmall and JD is a plus
  • Good command of both spoken and written English, Chinese and Mandarin
  • Less experience will be considered as Assistant Account Manager 

Attractive remuneration package and excellent career development opportunities will be offered to the right candidates. For Interested parties, please apply with a detailed resume stating present and expected salary to [via CTgoodjobs Apply Now ].

Personal data collected will be used for recruitment purposes only and kept confidential.

More job information
Job ref no. CT3114437-01#0100
Salary
  • N/A
Job Function
Industry
Employment Term
  • Full-time
Experience
  • 3 years - 8 years
Career Level
  • Middle management level
Education
  • Degree
  • Master's degree