Job ref no.: CT3116348-01#2895

Account Manager

TransPerfect Translations Limited

Benefits
  • 5-day week
  • Medical plan

Summary:

The position of Account Manager is responsible for developing new business relationships and serving as the first level of support to existing clients.

 

Description:   

  • Develop prospective clients through several strategies including internet research, trade show lists, referrals, yellow pages, various professional directories and personal investigation
  • Create accurate spreadsheets of prospective client data including names, titles, phone numbers, addresses and various other information
  • Foster and close new clients through referrals, cold calling, networking, and other means (tradeshows, regional organizations, etc.)
  • Creatively problem solve to improve current new business development strategy
  • Negotiate rates and deadlines with prospective and current clients
  • Educate prospective and existing clients regarding the translation process, including TransPerfect’s rates, justification for turnaround time and competitors’ information
  • Liaise with production to ensure that all jobs are handled appropriately and with keen attention to detail, resulting in a perfect product
  • Consistently follow up with clients to ensure their satisfaction with delivery, quality and customer service
  • Research and understand all industries that TransPerfect markets to including industry leaders, current events and any other pertinent data
  • Perform other special projects or duties when required

 

Required Skills:   

  • Excellent written and verbal English communication skills
  • Minimum Bachelor's degree or equivalent
  • Excellent problem solving and analytical skills
  • Strong interpersonal skills
  • Effective time management
  • Experience any of the following industries an advantage: retail/eCommerce, tech, finance

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More job information
Job ref no. CT3116348-01#2895
Salary
  • N/A
Job Function
Industry
Location
  • Wanchai
Employment Term
  • Permanent
  • Full-time
Experience
  • 0 year - 5 years
Career Level
  • Middle management level
Education
  • Degree