Job ref no.: CT3123851-01#7607

Account Manager



  • Build and sustain solid business relationships with key accounts and with people at all levels
  • Gather extensive knowledge of e-commerce and different business models among various SHOPLINE merchants
  • Stay on top of latest market trends, and identify potential accounts
  • Collect feedback on SHOPLINE's core product from accounts, while understanding the reasons and use cases of every feedback
  • Work and communicate between different functions within the company to develop proposals that speaks to key accounts' wide range of requests, concerns, and objectives
  • Not responsible for direct-sales


  • A sincere relationship-builder, self-motivator, and team player
  • Excellent internal/external communication skills
  • Demonstrate excellent business judgment
  • Comfortable with uncertainty and situations where there is no "right answer"
  • Strong ability to think in others' point of view
  • Courageous to stand out and speak out for your thoughts.
  • Strong time management and expectation management skills
  • Knowledge of e-commerce and startup culture
  • Bachelor's degree or equivalent
  • Fluent in Cantonese and English
  • Experience in account management, project management, or sales will be a plus


  • We work in a fun, collaborative open space where we encourage creativity and ideas flow freely.
  • You'll be able to steer the future roadmap to improve our products, big or small, and see the results of your products reach our customers
  • Get to work with flexible working hours. Our priority is on getting the job done
  • Flat structure environment, you will be able to work independently and make your own choices
  • We provide guidance and mentorship to polish your business skills and entrepreneurship mindset
  • We are one of the standout tech startups in Hong Kong, targeting a huge opportunity in Asia
  • SHOPLINE is a part of the 500 Startups Accelerator and Incubated by Hong Kong Cyberport, giving us a massive network of advisors and resources globally


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