2-3 years or above solid sales experience in managing corporate clients
Capable of advising on more challenging account management situations and strong knowledge of clients' business
Confident to address customers at senior executive levels
Strong business acumen
Sales and customer oriented
Excellent selling, interpersonal and communication skills
Mature, aggressive & initiative
High proficiency in both spoken and written English and Chinese, Mandarin would be an advantage
To develop and maintain an up to date account service plan which includes but not limited to Account Service Strategy, Service Improvement Plan, Account Profile for improving the overall service quality and customer’s operational efficiency.
To formulate, in conjunction with the customer, an agreed definition and understanding of any key service quality indicators required in any formal SLA, and proposing any adjustments where necessary.
To monitor service performance, and proactively formulating and managing service quality and recovery plans, involving other operational function points as appropriate.
To establish an effective working relationship with the Account Management team, ensuring that the Account Manager is at all times kept updated on significant situations and plans regarding operational service delivery management for the customer.
To coordinate with both customers and internal working parties to secure commitment on resources and activities plan.
Interested parties, if you meet the above requirements, please submit your application by sending CV to [via CTgoodjobs Apply Now ]
Lindy Williams is a sister company of WilliamSELECT, Asia’s boutique staffing experts, and has accumulated 40 years of experience in the art and science of helping build effective teams.
By devoting individual attention to each client and delivering results with speed and accuracy, WilliamSELECT now has offices in Hong Kong, Singapore, and Shanghai, offering permanent recruitment, temporary and seasonal hires, and contract recruitment all across Asia. Markets covered include consumer retail, finance, industrial, and technology.