Job ref no.: CT3114608-01#0076
Central Business Information Limited

Account Service Officer (Customer Service) (5 Day Work)

Central Business Information Limited

Benefits
  • 5-day week
  • Birthday leave
  • Compassionate leave
  • Discretionary bonus
  • Education subsidies
  • Marriage leave
  • Medical plan
  • … + 1 more

Responsibilities

  • Provide Business-to-Business account servicing and sales support
  • Understand customer requirements and set service standards
  • Support for routine sales activities
  • Internal coordination with different department to complete the sales services.
  • Be a reliable single contact point to customer for effective service
  • Ad hoc assignments as required

Requirements

  • At least a degree holder with any disciplines
  • At least 1 year of experience in customer service, especially for those who have experience in handling corporate customer and after-sale service will be a definite advantage
  • Good personality with good communication skills
  • Positive, passionate, self-motivated, patience, and able to work independently
  • Good command of both spoken and written Chinese and English, Mandarin is advantage
  • Immediate availability preferred
  • Fresh graduate is welcome

Candidate with less experience will be considered as Assistant Account Service Officer. 

We offer competitive remuneration packages and advancement opportunities:

  • Compensation
    o 5-day work week
    o Quarterly Bonus
    o Quarterly Salary Review
    o Half Year Promotion Review
    o Loyal Staff Program
    - CBI will make the Employee Mandatory Contributions for staff member who has over 3 years of service.
    o Safe Retirement Program
    - In addition to Loyal Staff Program, staff member who has over 5 years of service are also eligible to join the Safe Retirement Program. The matching grant offered by this program is paid in equal amount(s) to the voluntary contribution made by the staff member HK$1 for HK$1 up to HK$2,000.
    o Competitive Medical Plan
     
  • Training and Development
    o On-job Training
    o Education Subsidies
     
  • Leave
    o Annual, Birthday, Marriage, Maternity, Paternity and Compassionate Leave
     
  • Company Events
    o Overseas Annual Outing, Monthly Staff Activities
     
  • Volunteer Activities

Working Location: Wanchai

Interested parties please submit your full resume with current / expected salaries and date available to [via CTgoodjobs Apply Now ]

More job information
Job ref no. CT3114608-01#0076
Salary
  • N/A
Job Function
Industry
Location
  • Wanchai
Employment Term
  • Permanent
  • Full-time
Experience
  • 1 year
Career Level
  • Non-management level
Education
  • Degree