Job ref no.: CT3114386-01#8419

Account Strategist

Insider


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  • Handling overall responsibility for managing the customer relationship
  • Providing feedback to team on market trends, unmet needs, and opportunities to deliver greater value to customers by extending company offerings
  • Maintaining a high level of relevant domain knowledge in order to effectively lead presentations to decision makers
  • Working with technical staff, pre-sales and product specialists where required to address customer requirements
  • Developing and maintaining key account plans that identify opportunities to deliver value
  • Monitoring and facilitating the customer's adoption of our technology
  • Establishing a trusted adviser relationship that works to ensure customer's overall satisfaction with our technology
  • Proactively monitor customer activity and provide insights and solutions to the client and our internal team's to improve outcomes
  • Strategic campaign planning to help the customers meet their objectives
  • Prioritizing and driving resolution on escalated customer issues

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Job ref no. CT3114386-01#8419
Salary
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Job Function
Industry
Employment Term
  • Full-time
Experience
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Career Level
  • Middle management level
Education
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