To market and introduce a full range of financial services and products which including cash management, investment, trade, treasury, investment, insurance, loan etc. to cater for business segment.
To achieve individual assets / liabilities and revenue targets through account uptiering.
To build a portfolio of corporate clients with a balance on risk and business opportunity.
To provide quality and professional advice to business owners on their various financial needs.
Accountability for delivering financial performance objectives (revenues, costs and RoRWA)
Accountability for all other objectives for the management and development of client relationships, specifically compliance (AML, CDD) and credit risk
Support client’s growth in every facet of their business with a customer-centric approach
Build long-term client relationship and maintain high level of client satisfaction
Management of underperform and tail accounts
RWA Management & reduction in sub-optimal RWA
Properly manage the portfolio with strong risk mitigation and high level of account conduct
Ensure credit, operational, legal, regulatory, reputational and compliance risks are managed in the highest standards of risk management
Ensure that there are no major surprises or losses arising from sloppy behaviour or unnecessary loose rivets
Provide high quality customer service on enquiry, transactions handling and offer operational solutions to enhance customer satisfaction
Coordinate with internal and external stakeholders for document execution and limit activation
Prepare comprehensive and clearly written BCA for credit approval in a timely fashion
Promptly attend to excesses / bills referrals in accordance with the Bank's policy
Follow up closely with customers on submission of financials for timely preparation of analysis
Effective limits maintenance to avoid excesses due to system constraints
Ensure facility drawdown after approval in a timely manner
People & Talent
Coach / develop clerical to facilitate better utilization of resources
Proactively monitor excesses and communicate with customers in line with account strategy; seek proper approval for excesses; monitor periodic repayments
Monitor risk on a daily basis; ensure credit, reputation and compliance risks are held to the highest standards of risk management, ensure prompt reporting and take appropriate actions to deal with irregularities
Co-Management of CB accounts with GSAM
To proactively report any deterioration in financial performance/likely shortfall
Any events having an adverse impact on recoverability to be intimated to GSAM RM immediately (for accounts with group exposure larger than US$5m)
To manage sub-US$5m accounts that are credit graded CG12-14 diligently, in order to maximise recoveries and minimise losses for the bank, with due regard to the bank’s obligations to treat customers fairly and in a manner which exhibits good conduct
Responsible for assessing the effectiveness of the Group’s arrangements to deliver effective governance, oversight and controls in the business and, if necessary, oversee changes in these areas
Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role
Responsible for delivering ‘effective governance’; capability to challenge fellow executives effectively; and willingness to work with any local regulators in an open and cooperative manner
Regulatory & Business Conduct
Display exemplary conduct and live by the Group’s Values and Code of Conduct.
Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Colleagues in CB and CDD teams, Product, Risk, Compliance and other support Functions and Businesses
Existing Customers – To manage relationships, develop business, evaluate credits, negotiate facility terms and pricing, resolve operational problems and secure market information.
Prospective Customers – To market full range of Bank’s products and services
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.
To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.
We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.