Job ref no.: CT3116552-01#0042
Williams Lea (Hong Kong) Ltd

Administration Supervisor/Manager

Williams Lea (Hong Kong) Ltd

  • 5-day week
  • Dental plan
  • Discretionary bonus
  • Insurance plan
  • Medical plan
  • Shuttle bus

Job Responsibilities:

  • Supervise a team of shipping and trading administrative assistants to ensure all shipping and trading administrative activities are complied with all control policies and timeframe
  • Build and maintain excellent client relationship and assure the highest customer service standards and client communication
  • Lead and manage staff to provide quality service to ensure client service expectation is met
  • Foster a positive, cohesive, collaborative, and team-oriented work environment between staff members of both intra- and inter-office departments
  • Maintain site employee capability matrix
  • Manage daily account administrative work such as compile on site monthly over time information for payroll
  • Conducts performance appraisals, interviews and discipline / documentation as needed
  • Make sure all team members completed all required trainings
  • Following company policies, honesty, standards, confidentiality, strong written and verbal skills, and timely reporting as a representative of the company

Required Qualifications:

  • Diploma / Degree holder in business related disciplines
  • Minimum 5 years of relevant experience with at least 2 years supervisory role, preferably with shipping and trading admin. experience
  • Solid experience in handling full set of import and export document, including payment handling etc
  • Strong leadership, communication and organizing skills
  • Good command of both written and spoken English & Chinese with strong interpersonal and problem solving skills
  • Strong customer service and interpersonal communications skills (both oral and written)
  • Ability to work in highly time-sensitive environment
  • Detail-oriented
  • Demonstrated problem solving abilities
  • Ability to prioritise and handle multiple tasks
  • Ability to deal with difficult personnel issues
  • Maintain confidentiality and exhibit professional decorum under all circumstances

We offer competitive remuneration package and fringe benefits such as 5-day work, 15 days annual leave, group medical, dental & life insurance coverage to the successful candidate. In addition, you will have an opportunity to work in a reputable company with excellent career exposure. Interested applicants, please send your full CV with current and expected salary to us.

(All information provided will be treated in strict confidence and used solely for recruitment purpose)

More job information
Job ref no. CT3116552-01#0042
  • N/A
Job Function
  • Wanchai
Employment Term
  • Full-time
  • 5 years
Career Level
  • Middle management level
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree