Job ref no.: CT3115413-01#9402

Administrative Assistant

Bain Capital Rise Education (HK) Limited

  • 5-day week
  • Dental plan
  • Discretionary bonus
  • Medical plan

Bain Capital Rise Education (HK) Limited, who operates the Edge Learning Centers in Hong Kong, is an educational services company that provides a full spectrum of premium educational services through both online and offline channels. Since its foundation in 2008, the Edge has seen rapid expansion into China, Singapore, and most recently Vietnam. Now, as a member of The RISE Education Group (NASDAQ:REDU), which employs over 1,500 teachers and serves over 40,000 students, schools, and corporations throughout Southeast Asia, The Edge has become a regional leader in the Educational Services industry.

We offer a wide range of products and services, ranging from Test Preparation to Curriculum Development to University Admissions, all centered around three core departments: Academic Tutoring, Test Preparation, and Admissions Consulting.

Based out of The Edge Learning Center’s headquarters in Hong Kong, the Test Preparation Instructor reports to the Center Manager and the Head of Academics and is primarily responsible for ensuring that student receive exceptional service and training.

Responsibilities include:

Center Operations & Customer Services

  • Meet and greet students, parents, school representatives, delivery persons, etc.
  • Answer and screen incoming calls, relay messages, answer general enquiries, schedule appointments for classes & courses
  • Assist Operation Manager on maintaining schedule for classes & courses including coordinating schedules, collating course materials, collecting feedback forms, recording attendance and score tests
  • Assist Operation Manager on maintaining office efficiency: prepare rooms and materials for courses; order, maintain and monitor office supplies and inventory, including library management and stationary, desks, lighting, chairs, computers and acquisition of ad-hoc requests
  • Provide first level helpdesk support for all computer, printer, fax and office machines
  • Collaborate with other departments on events organizing

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More job information
Job ref no. CT3115413-01#9402
  • N/A
Job Function
  • Mongkok
Employment Term
  • Full-time
  • 0 year - 5 years
Career Level
  • Entry level
  • Degree