Job ref no.: 21272406 (CT3130117-01#0388)
Citi

ADR Account Manager

Citi

Job Description

  • Own and orchestrate all aspects of depositary receipts (DR) relationship for a defined portfolio of regional corporate clients
  • Develop relationships with clients especially on key decision makers, influencers and budget approvers
  • Analyse and understand the client relationship and revenue profile; develop a client plan for client retention and monetization
  • Identify opportunities for up-sell within client portfolio
  • Facilitate and coordinate all corporate actions, dividend distribution, proxy/AGM coordination, execution of the employee option plan arrangement, regulatory update, etc.
  • Facilitate DR conversion by supporting communication with clients' shareholders, brokers, lawyers and ESOP service providers to make sure all documents are well prepared for the process
  • Negotiate the commercial terms with clients
  • Take ownership and be accountable for ensuring client growth and satisfaction
  • Collaborate effectively with internal and external colleagues to build a best-in-class customer experience with the goal of making every customer a promoter of our products
  • Build and maintain a strong knowledge of the product suite
  • Identify opportunities to make processes more efficient
  • Support Sales team in winning new business; participate in pitches as needed
  • Participate in ad-hoc special projects related to portfolio management
  • Perform Cross-sales for other Citi products and identify and support opportunities for cross sell of Issuer Services business from internal partners
  • Provide analytic support for the portfolio of ADR issuers across APAC region

Knowledge/Experience

  • 5-8 years of experience in banking or securities industries would be a distinct advantage
  • Strong client management experience
  • Experience in being part of a collaborative team as well as being an Individual Contributor

Qualifications

  • Highly motivated self-starter, resourceful and able to learn quickly
  • Abilities to work under pressure and manage deadlines or unexpected changes
  • Strong communication and presentation skills
  • Excellent PC skills with specific emphasis on presentation and written client materials.
  • Fluent English and Mandarin speake

Please click Apply Now to submit your application via Citi Recruitment Portal.

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

More job information
Job ref no. 21272406 (CT3130117-01#0388)
Salary
Job Function
Industry
Employment Term
  • Full-time
Experience
  • 5 years - 8 years
Career Level
  • Middle management level
Education
  • Degree