Job ref no.: CT3123020-01#9682

After Sales Service Specialist / POC Specialist (Commercial AI Cleaning Equipment)(18K – 24K x 13)

Kiwi Search (Global) Limited

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Our client is a Commercial Cleaning Equipment Manufacturing Company that provides commercial cleaning equipment product selling and leasing service. They have a big market share in Hong Kong and China. They have offices in Hong Kong, Dongguan, Shanghai and
also have different Business Partners across the world. Currently they are setting up a new team and looking for a
After Sales Service Specialist / POC Specialist to educate the end-user about the cleaning equipment products, prepare performance report about the cleaning equipment and prepare presentation to the clients.

Responsibilities:

  • Responsible on providing proof of concept (POC) to the clients
  • Site visit to the client site (Airport, Shopping Mall, Hotel, Retail Store, etc) to provide training to the end users (cleaning staffs) about the cleaning equipment
  • Communicate and present with the clients to introduce the schedule about the cleaning equipment working plan
  • Prepare questionnaire to question with the end users about the performance of the cleaning equipment and educate end user that the equipment is helping for their work efficiency instead of replacing their work duties
  • Site checking about the cleaning equipment performance and information to prepare and generate a site work report
  • Prepare a presentation to clients and base on the performance report to explain how’s the AI cleaning equipment increase the efficiency for cleaning and help the end-users to reduce the time to work for another cleaning
  • Work closely with sales team for support and perform ad-hoc duties when required
  • Travel to Macau or overseas for presentation or training when required

Requirement:

  • Diploma or above in Business or related discipline
  • 2-3 years working experience in cleaning equipment company / property management company / hospitality management / project management and understand the cleaning process operation will be highly preferred
  • Fluency in both spoken and written English and Chinese (Cantonese and Putonghua) is a must
  • Proficient in MS Office (Word, Excel, PowerPoint)
  • Good communication and presentation skills with the ability to deal with clients and end-users at all level
  • Willing to travel and site visit is a must
  • On job training will be provided

Interested candidates please send CV by clicking Apply Now

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More job information
Job ref no. CT3123020-01#9682
Salary
Job Function
Industry
Employment Term
  • Permanent
  • Full-time
Experience
  • 2 years - 3 years
Career Level
  • Non-management level
Education
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree
Require to Travel
  • Travel occasionally