AIA has created a new role to help its leadership team define and shape our AI agenda.
In this high-profile leadership role, the AI Lead will be responsible for leading AIA’s exploration of where, why and how AI (cognitive and non cognitive) may be applied to improve AIA’s customer experience, distribution effectiveness, business processes and operating efficiency, while maintaining regulatory compliance.
The AI Lead will play a key role in explaining AI concepts to AIA’s leadership team, defining specific ‘use cases’ for potential adoption, and overseeing the integration of those as appropriate into our business to create measurable impact. The appointee will champion the selective launch and implementation of Proof of Concept projects across the 18 Asia Pacific markets that make up the AIA Group.
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