Job ref no.: CT3124743-01#3687

Airline Customer Services Officer /航空專線客服務主任

Talent Consultancy Ltd (Airline Hotlines Center)

  • 5-day week
  • 13-month pay
  • Discretionary bonus
  • Flexible working hours
  • Insurance plan
  • Medical plan
  • Paid overtime
  • … + 1 more


  • Monthly Salary:$15,000 or above which includes monthly allowances;
  • Monthly Salary:$18,000 or above for Supervisor Level (Must having 5 years or above Supervisor experience in Call Center);
  • New Join Bonus:  $12,000 for the First year;
  • days work per week, 8.5 hours / day;
  • 3 months On-the-job training with salary at Fixed Office Hours;
  • 14 days annual leave;
  • Discretionary bonus;
  • Excellent Career development opportunities.



  • Handle the incoming telephone call from the airline members;
  • NO Cold Call and NO Selling;
  • Answer inquiries in professional and efficient manner;
  • Cooperate with other teams members to resolve customer's request efficiently.



  • Bachelor degree holder or Post-Secondary / F.5 ;
  • Fluent in Cantonese, Mandarin and English is a MUST;
  • Willing to work shift duty and on roster basis;
  • Minimum 1 year customer service OR related experience, preferably gained fromAirline / Hotel /Travel Agency industry;
  • Fresh graduate with Summer Job / Internship experience will also be considered;
  • Customer-oriented with passion, patience and caring attitude;
  • Good interpersonal and communication skills.


Candidates without fluent English /Mandarin can be consider as other Program's Customer Services Positions.


Candidates with Fluent Japanese or Korean Language can be consider as Foreigner Language Team and get extra $1,500 Monthly Language Allowance.


Attractive remuneration package commensurate with qualifications and experience will be offered to the right candidate.  Interested parties please use the following Apply Now function to apply for the job.  A full resume stating date of availability, current & expected salary are required.


Or email the Full Resume to [via CTgoodjobs Apply Now ]


For any further inquiries about the job, please feel free to send message by WhatsApp at9321 6332 (No telephone call will be answer).



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More job information
Job ref no. CT3124743-01#3687
  • 14,000 - 20,000 / month (negotiable)
Job Function
Employment Term
  • Permanent
  • Full-time
  • 1 year - 5 years
Career Level
  • Entry level
  • F.5- F.7 or DSE
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree