AM / Manager, Retail Banking Support

Main Responsibilities

• Handle back office operations activities, such as Time Deposits transactions processing, ATM card and electronic banking application/maintenance, JETCO, CUP, Visa, EPSCO and FPS channel settlement and reconciliation, inward clearing check verification, signature record updating
• Participate in various projects within Operations and with other business partners.
• Handle the implementation of new and revised procedures, systems to improve the operational efficiency
• Ensure procedures enforcement and adherence to bank guidelines/regulatory requirements
• Ensure the execution of transactions to meet service standards and monitor the completeness and accuracy of the transactions
• Assist Section Head to monitor the day-to-day operation and solve problems for the team
• Support ad-hoc tasks / events from time to time

Requirements

• Degree holder or above in Banking / Finance / Economics or related discipline
• Minimum 6 year working experience in back office operations project management is preferred
• Strong analytical and coordination skills on project management
• Independent, responsible and self-motivated
• Good PC skills, excellent oral and written communication skills in both English and Chinese. Fluency in Mandarin would be preferable
• Willing to work under pressure and tight project time frame with multi-tasking capabilities
• Proficient in MS Application and Chinese Word Processing

Applicants who are not contacted within 8 weeks may consider their applications unsuccessful and their personal data will be retained by the bank for a period up to two years.

All information provided by applicants will be used for recruitment purposes only and will be used strictly in accordance with the bank’s personal data policies, a copy of which will be provided upon request.