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Job ref no.: 3970756/001_1528372314
Michael Page

Application Support Analyst - Linux & Cloud Exposure

Michael Page

Benefits
  • 5-day week
  • Discretionary bonus
  • Insurance plan
  • Medical plan

An Application Support Analyst role with a technology firm that's located in HK Science & Technology Parks. You will be supporting external clients on a proprietary Cloud application platform. Enjoy a welcoming and fun working environment. Overseas training & rotation opportunities will be provided.

This role will be suited to candidates with knowledge in Linux, 2nd tier support, and a customer centric attitude.

Client Details

Our client is a rapidly growing technology firm, with their headquarter now based at Hong Kong Science and Technology Parks. They now have 100+ ambitious, young and energetic employees in the office, and is surrounded by a supportive, welcoming and fun atmosphere.

Description

  • Provide application and software support to enterprise grade and Fortune 100 clients over the phone or via email
  • Liaise with project team on software and update patches deployments
  • Participate in overseas training on a regular basis
  • Assist with different stages of software life cycle, especially on UAT, release and ongoing support
  • With 2 shifts per day rotating between 9:00am to 11:00pm (Monday to Friday only)


Profile
  • Bachelor's degree or above holders in IT, Computer Science or other relevant disciplines
  • With 1+ years of relevant IT support experience; fresh grads will also be considered (Candidates with relevant internship or part-time experience will be considered first)
  • Experience in application support and 2nd tier support would be a plus
  • Self-motivated, with genuine interest in latest/ emerging technologies, and the ability in picking up new knowledge
  • With good troubleshooting skills, and sound knowledge in basic server (Linux/ Unix/ AIX/ Windows/ etc.)
  • Excellent command of English and Chinese (Both Cantonese and Mandarin), both spoken and written
  • An effective communicator with excellent interpersonal skills; with a service oriented manner
  • Willing to work on shift basis (NO overnight shift; Monday to Friday only)


Job Offer

This position will be suited to a junior candidate, who has decent language in English, and is eager to learn and develop his/ her career in a support oriented IT position.

Our client offers excellent overseas and training opportunities to the successful candidate, as well as a warm and fun environment to work alongside other similar-minded high calibres.

This role will be suited to candidates with knowledge in Linux, 2nd tier support, and a customer centric attitude.

To apply online please click the Apply button below. For a confidential discussion about this role please contact Roger Hon-Kit Liu on +852 2848 9542

More job information
Job ref no. 3970756/001_1528372314 (CT3115664-01#0897)
Job Function
Industry
Location
  • Shatin
Employment Term
  • Permanent
  • Full-time
Experience
  • 1 year - 5 years
Career Level
  • Entry level
Education
  • Degree