Job ref no.: CT3128865-01#0162
A.S. Watson Retail (HK) Limited

Application Support (Regional Team)

A.S. Watson Retail (HK) Limited

Come and join a Winning Team

We are Awesome!

Why Should You Join Us?

At ASW, we believe in our people, in teamwork and the importance of your personal growth. If you are looking for the opportunity to join our award-winning international family with 15,000+ stores across 25 markets in Asia and Europe, the ASW family welcomes you… #BePartofMORE

You can enjoy:

  • Comprehensive Medical and Life insurance coverage, including your spouse and children!
  • Professional training and career advancement opportunities!
  • Attractive ACCA and CPA Australia Recognized Employee Partnership for F&A talents!
  • Exclusive company pension schemes! Marriage, Maternity and Paternity Leave!
  • Convenient office location, less than 5 min. walk from MTR!
  • Contemporary workplace, free drinks and chill out areas! Onsite Clinic and Lactation Room!
  • Well-equipped Gym inside our office building, plus fitness and interest class packages!
  • Free round-trip lunchtime shuttle bus services to Shatin!
  • Exclusive shopping discount, Bazaar Sales for our people only!

Role Purpose:

As Application Support in our Regional Team, you will be responsible for building functions in the retail systems. You will be required to investigate and trouble-shoot when an incident occurs

A typical day in this Role:

  • Understand the requirement from the business user and perform technical analysis and implementation
  • Provide second-tier technical support including troubleshooting, problem identification, resolution, and escalation
  • Work closely with business users for User Acceptance Test and system deployment.

This job is a good fit for You if:

  • You have good troubleshooting skills and an analytical-mind for solving programming incidents.
  • You enjoy working in a multi-cultural team and environment.

What we look for:

  • Higher Diploma holder or above in Information Technology, Computer Studies, or related discipline in the IT field;
  • Around 3 years' technical support experience in systems involved MSSQL
  • Proficiency in SQL and stored procedure;
  • Strong logic, analytical skills with excellent problem-solving ability
  • Excellent written and verbal communication skills in both English and Cantonese

What is holding you back?

Don’t miss out on this great chance to shape your life!

Apply Now!

Interested parties please e-mail your full resume in WORD FORMAT with expected salary to our company email (shown in our Company Profile).

We are an equal opportunity employer and welcome applications from all qualified candidates. The information provided will be treated in strict confidence and be used only for consideration of your application for relevant / similar posts within the A.S. Watson Group.

Applicants not hearing from us within 6 weeks from the date of advertisement may consider their applications unsuccessful. All personal data of unsuccessful applicants will be destroyed within 12 months from the date of application.  

More job information
Job ref no. CT3128865-01#0162
Job Function
  • Shatin
Employment Term
  • Permanent
  • Full-time
  • 3 years - 8 years
Career Level
  • Middle management level
  • Asso. Deg or High Dip
  • Degree
  • 5-day week
  • Discretionary bonus
  • Insurance plan
  • Medical plan