Job ref no.: CT3123872-01#2189

Application Support

Infoware Systems Ltd.

Infoware is a software development & IS / IT servicing company group focusing on system design, business software application development and implementation,as wellas provision of IS / IT services and support. Our client base includes global, regional, local retailers and traders, and our Retail, Wholesales, Trading, CRM and ERP application software and professional services help them streamline and optimize their business and IS & IT operations in Asia Pacific region and other regions worldwide.
To cope with our continuous expansion, we seek highly motivated and innovative technical professionals to join our teams, dedicating our technologies, knowledge and skills to render solutions and services that help our clients meet their challenging business and technology needs.

Job Nature:
Install and configure software application and database
Work with development team and carry out quality assurance
Deploy application software, customizations & regularly release updates
Coordinate user acceptance testing on the software deliverables
Conduct user, technical and support documents writing
Participate in data cleansing and migration as well as ongoing data integrity checking and rectification
Render on-site or remote end user training or support service
Respond to, prioritize, escalate as well as resolve variety of application or database issues
Interact with end-users directly for problem identification and resolution
Assist in implementation of IT solution, project and subsequent operation and maintenance support

Diploma or Degree holder in Business, Information Systems, Computer Science or equivalent
Relevant working experience in supporting Information Systems/Applications/Databases.
Solid experience in using SQL for data management on Microsoft SQL Server
Previous programming experience is preferable but not mandatory
With strong analytical skills and able to liaise with users at different levels effectively
Able to work independently and effectively as part of a team with multiple tasks simultaneously
Good presentation and interpersonal communication skills
Good command of written and spoken English and Cantonese
Candidates with no working experience can apply for Application Support Trainee

Interested parties please send detailed resume via fax 2793-2109, or by clicking Apply Now

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