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Job ref no.: CT3115070-01#0020
Courtyard by Marriott Hong Kong

Assistant Account Sales Manager

Courtyard by Marriott Hong Kong

Benefits
  • 5-day week
  • Dental plan
  • Insurance plan
  • Medical plan

Job Responsibilities

  • Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems.
  • Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates).
  • Promote awareness of brand image internally and externally.
  • Process requests for redeeming Marriott Rewards points.
  • Process all reservation requests, changes, and cancellations received by phone, fax, or mail.
  • Enter Marriott Rewards information into appropriate software when taking guest reservations.
  • Answer, record, and process all guest calls, requests, questions, or concerns.
  • Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing).
  • Assist management in training and motivating employees; serve as a role model.

Requirments

  • Minimum 3 years of hospitality sales experience
  • Self motivated to achieve target with minimal supervision
  • Energetic, passionate and result-oriented
  • Excellent interpersonal skills
  • Good command of both spoken and written English and Chinese

Interested applicants, please send your resume to the Human Resources Department.

E-mail: [via CTgoodjobs Apply Now ]
Address:167 Connaught Road West, Hong Kong
Tel: 3717-8899
Fax: 3717-8897


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More job information
Job ref no. CT3115070-01#0020
Salary
  • N/A
Job Function
Industry
Location
  • Sai Ying Pun
Employment Term
  • Full-time
Experience
  • 3 years - 5 years
Career Level
  • Non-management level
Education
  • Asso. Deg or High Dip
  • Degree