Job ref no.: CT3114388-01#7341

Assistant Application manager

Robert Walters

Salary HKD40,000 - HKD50,000 per month

Location Hong Kong Island

Consultant Victor Tsang

Robert Walters is one of the world's leading global specialist recruitment consultancies. The Robert Walters brand stands for innovation, vision and leadership in the global recruitment market. Robert Walters specialises in permanent and contract recruitment across all industry sectors and all levels of seniority, and count the world's leading investment banks, multinational blue-chip commercial organisations and innovative SMEs as clients. Our international network and global brand presence, along with our unrivalled professionalism and specialist knowledge, ensure that we offer only the highest quality of service to both our clients and candidates. Established in London in 1985, the Group now operates across 24 countries. Robert Walters' Hong Kong office specialises in accounting & finance, banking & financial services, human resources & business support, information technology, legal & compliance, sales & marketing, as well as supply chain, logistics & procurement. An award-winning business, Robert Walters has a proven track record of providing high quality recruitment services, and our success is further endorsed by the many awards we have won over the years. For more information about Robert Walters Hong Kong, please visit


  • To work closely with all parties to understand the business processes, user’s requirements and software solution design
  • To act as the key bridge between users and technical teams
  • To assist the software and project team in software deployment
  • To conduct testing with users and collect feedback
  • To take ownership on issues and delegate responsibilities to IT teams
  • To work closely with the technical teams to prioritise the change requests
  • To analyse and identify areas of improvement based on support issues and user’s feedback
  • To provide training and support of company’s applications to internal and external users


  • University degree in Computer Science, Information Systems or related disciplines
  • 5-7 years or above user management and application support experience
  • Knowledge with project implementation and support; technical experience would be an advantage
  • Strong business sense; understanding of apparel and sourcing business is a plus
  • Excellent interpersonal, communication and presentation skills
  • Good documentation skills and experience with defining process
  • Customer and service oriented
  • Self-motivated, independent, well-organised and able to work under pressure
  • Proficient in both spoken and written English; good command of Mandarin

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More job information
Job ref no. CT3114388-01#7341
  • N/A
Job Function
  • 5 years - 12 years
Career Level
  • Non-management level
  • Degree