Assistant Business Management Manager

Insurance

Hang Seng Bank was one of Hong Kong's bancassurance pioneers with insurance business footprint started since 1965. Over the years, Hang Seng Bank has been committed to serve its customers by providing full spectrum of insurance products including Life Insurance manufacturing, distribution of General Insurance and Medical products, and MPF business.

Insurance is a fast-growing business and is one of the key drivers of Hang Seng Bank. As a well-established insurance entity, we take care of every need of our customers with an optimized service excellence through the Bank’s retail and commercial network, with a dedicated team of professionals in place.

We are currently seeking high caliber professional to join our team as Assistant Business Management Manager.

Principal responsibilities

• Support the Business Management team of Insurance Operation Department
• To assist in coordinating the process of Annual Operating Plan (AOP) and business forecast as well as Annual Technology Plan (ATP) in collaboration with business and functional units to support business and profit growth.
• To support on the central management for Insurance on prioritizing essential IT resources among business units that ensures key strategic initiatives can be delivered in progress
• Assist in preparation of comprehensive AOP/ forecast according to the company’s strategic direction, cost saving targets and the implementation of COO Strategy
• Makes suggestion to improve the operation of business so as to minimize the cost of business
• Coordinate ad-hoc HR processes such as headcount hires and reporting, etc
• Coordinate and prepare management reports, presentations, papers and periodic updates for Insurance COO
• Coordinate the agreement and implementation of strategic sustainability plans for Insurance, in support of the Group Corporate Sustainability function
• Assist to organize COO office events and activities like Recognition Programme, e-newsletter, Townhall, Exchange, Share-and-learn, internal/external customized training courses etc. for top-down communication, staff engagement and staff development

Requirements

• University degree in a business-related discipline
• Minimum 3 years of experience in insurance and business management roles in industry
• Possesses strong orientation, ability to think critically, and evaluate impacts of plans
• Excellent quantitative skills to develop operational models.
• Excellent communication, interpersonal and analytical skills
• Strong self-motivation and ability to work under pressure 
• Proficiency in both English and Chinese
• Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes

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The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (2019-nCoV), we’re leveraging our digital capabilities to ensure we can continue to recruit top talent at the HSBC Group.  As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey.  If so, one of our Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have. 

All information provided by applicants will be used only for recruitment purposes and will be used strictly in accordance with the Bank's personal data policies, a copy of which may be obtained by the applicant upon request. Unless otherwise instructed in writing by the applicant concerned, applicants may be considered for other suitable positions within the Bank and its related companies. The personal data of unsuccessful job applicants may be retained for a maximum of two years from the date when the job application is rejected and such data may be retained for a longer period if there is a subsisting reason that obliges the Bank to do so, after which the personal data will be destroyed.