Job ref no.: CT3120209-01#0070
Hang Seng Bank

Assistant Business Standards Manager

Hang Seng Bank


Hang Seng Bank was one of Hong Kong's bancassurance pioneers. We have offered general insurance since 1965 and diversified into life insurance in 1995.

Hang Seng Bank Limited is an insurance agent authorised by regulated insurers, which provide wide range of general insurance services including fire, marine, accident, travel, home and motor protection. With our all-round enrolment channels, there is great potential for further growth.

Should you join our Insurance business, you will focus on maintaining close relationships with our corporate and individual customers, and providing them with premium service. You will also be expected to develop new insurance products and distribution channels to meet the changing needs of customers in a dynamic environment.

We are currently seeking a high caliber professional to join our department as Assistant Business Standards Manager.


Principal Responsibilities

  • Work with Group and Local Line of Businesses and SMEs to lead the dissemination of Global and other Regulatory and Compliance relevant policies changes to the Insurance entity; and oversee the changes being localized as needed to reflect Group and regulatory/ legal requirements.
  • Lead/ participate in the implementation of Global, Regulatory, Compliance Programmes/ Projects and key local change management initiatives to ensure Operational risk exposure is considered and addressed.
  • Serve as a conduit between the Business and the Group, to ensure Global and local Programmes/ Projects are strategically aligned.
  • Provide consultancy and guidance to the Insurance Business in implementing and complying with Global and local Programmes/ Projects related requirements.
  • Manage Governance Forums in order to keep Management abreast highlighted and escalated on Programme/ Projects related matters/ issues/ risks



  • Bachelor Degree in Accountancy, Finance, Business Administration, Information Technology or related field; Master Degree/ Professional Certification preferred.
  • Minimum 5 years of experience within financial services; Compliance or Regulatory programmes/ projects, with Planning, Strategy, Business Management, and Project management experience.
  • Ability to articulate issues concisely in the language of the business and communicate effectively and confidently across cultures and at all levels of the organization.
  • Proven ability to analyze situations and solve complex issues.
  • An excellent understanding of the current regulatory environment and expectations, relevant regulations and codes,  as well as their underlying purpose to mitigate risk to the financial system and provide information useful for the public sector to provide law enforcement and security.
  • A strong team player and able to work with other business and functional teams member.
  • Proven behavior to do the right thing, take accountability personally, demonstrating good time management and commitment to the assigned deliverables.
  • Demonstrable insurance business knowledge.
  • Drive and motivation to ensure delivery in a challenging environment.
  • Relationship management, collaboration and influencing skills.
  • Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes

All information provided by applicants will be used only for recruitment purposes and will be used strictly in accordance with the Bank's personal data policies, a copy of which may be obtained by the applicant upon request. Unless otherwise instructed in writing by the applicant concerned, applicants may be considered for other suitable positions within the Bank and its related companies. The personal data of unsuccessful job applicants may be retained for a maximum of two years from the date when the job application is rejected and such data may be retained for a longer period if there is a subsisting reason that obliges the Bank to do so, after which the personal data will be destroyed.

More job information
Job ref no. CT3120209-01#0070
  • N/A
Job Function
Employment Term
  • Permanent
  • Full-time
  • 5 years - 20 years or above
Career Level
  • Middle management level
  • Degree