Job ref no.: CT3116649-01#0064
Hang Seng Bank Limited

Assistant Business Support and Control Manager

Hang Seng Bank Limited


Hang Seng Bank was one of Hong Kong's bancassurance pioneers with insurance business footprint started since 1965. Over the years, Hang Seng Bank has been committed to serve its customers by providing full spectrum of insurance products including Life Insurance manufacturing, distribution of General Insurance and Medical products, and MPF business.

Insurance is a fast-growing business and is one of the key drivers of Hang Seng Bank. As a well-established insurance entity, we take care of every need of our customers with an optimized service excellence through the Bank’s retail and commercial network, with a dedicated team of professionals in place.

We are currently seeking a high caliber professional to join our department as Assistant Business Support and Control Manager.


Principal Responsibilities

  • Assist Team Manager to perform regular review on the delivery of business initiatives and campaigns, ensure that all relevant activities are in compliance with the requirements of the Bank and regulatory authorities
  • Implement projects in relation to retail insurance risk and compliance to ensure adherence to Group policies, statutory requirements and regularly guidelines
  • Coordinate and participate in end-to-end User Acceptance Test (UAT) to ensure the smooth implementation of new product and process
  • Propose and implement remedial actions in response to review findings or drivers
  • Support MI of Medical and General Insurance business for management and channel review



  • University degree preferably in Business Administration, Economics, Marketing, Actuarial Science or related discipline
  • Minimum of 3 years' working experience in the banking and/or insurance company
  • Sound experience in insurance product development or operation management and knowledge in the banking environment
  • Good communication and analytical skills
  • Proficiency in both English and Chinese
  • Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes


System Maintenance – Access Temporarily Unavailable

Due to an important scheduled system upgrade, Hang Seng Bank’s online job application system will be temporarily unavailable between 27 July 2018 and 7 August 2018.

Our system upgrade will impact external and internal job applications, candidate’s access to his/her online profile and employee referral.

The online job application system will be re-launched on 8 August 2018, and you will be able to access the system again.

We appreciate your understanding during this system upgrade period. We welcome your interest in our Hang Seng career opportunities.


All information provided by applicants will be used only for recruitment purposes and will be used strictly in accordance with the Bank's personal data policies, a copy of which may be obtained by the applicant upon request. Unless otherwise instructed in writing by the applicant concerned, applicants may be considered for other suitable positions within the Bank and its related companies. The personal data of unsuccessful job applicants may be retained for a maximum of two years from the date when the job application is rejected and such data may be retained for a longer period if there is a subsisting reason that obliges the Bank to do so, after which the personal data will be destroyed.

More job information
Job ref no. CT3116649-01#0064
  • N/A
Job Function
Employment Term
  • Permanent
  • Full-time
  • 3 years - 20 years or above
Career Level
  • Middle management level
  • Degree