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Job ref no.: CT3115413-01#3180

Assistant Call Center Manager / Call Center Manager

Anantara Vacation Club (AVC)

Benefits
  • 5-day week
  • Discretionary bonus
  • Insurance plan
  • Medical plan

Job Duties:

  • To lead Sales & Customer Services teams to achieve the assigned sales target in order to increase the Company’s revenue
  • To develop strategy and program to enhance efficiency Center operation
  • To identify training needs, develop program and deliver the best training that targets to enhance service standard
  • To assist in disseminating programme information and conducting product briefing as necessary
  • To generate daily call performance statistics reports 

 

Job Requirements:

  • University Graduate with 3 years’ team management experience in telesales / call center operation
  • Good supervisory experience with strong interpersonal and communication skills
  • Excellent customer-service mindset, result orientated and with zeal to achieve success
  • Good working knowledge on MS Excel & MS Word
  • Fluent in Mandarin, Cantonese and good in English

 

 

Competitive remuneration and benefits packages are available, along with career development and advancement. Please send your resume by clicking Apply Now.

For more information on both Anantara Vacation Club and Minor International PCL visit www.anantaravacationclub.com or www.minornet.com

*All personal data collected will be kept confidential and used for recruitment purpose only.

 

All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.

More job information
Job ref no. CT3115413-01#3180
Salary
  • N/A
Job Function
Industry
Employment Term
  • Permanent
  • Full-time
Experience
  • 3 years - 8 years
Career Level
  • Non-management level
Education
  • Degree