Job ref no.: CT3119298-01#0026
ALVA HOTEL BY ROYAL (Opening in Summer)

Assistant Chief Concierge

ALVA HOTEL BY ROYAL (Opening in Summer)

  • Compassionate leave
  • Competitive pay
  • Dental plan
  • Discretionary bonus
  • Free duty meal
  • Insurance plan
  • Marriage leave
  • Medical plan
  • K + 2 more


The 618-room ALVA HOTEL BY ROYAL signifies a new extension of Sun Hung Kai Hotels. Known for its cutting-edge design and modern sophisticate setting, it is designed for the pioneers that live, play and discover for design and tech. Travellers will not only gravitate to the hotel by its stylish guestrooms and signature restaurants, but also be amazed by the surrounding elements of heritages, sports facilities, shopping spree and indigenous culture. By creating the distinctly unique experience, ALVA is boasting an iconic address in Shatin’s River East neighborhood where tech-savvy millennials will never be disconnected.

For more information about ALVA HOTEL BY ROYAL, please visit


  • Plan, organize, direct and control Concierge staff and activities in the guest services section to achieve the quality standards of the Hotel, the best possible services and the maximum transportation revenue.
  • Ensure day-to-day efficiency of the guest services personnel by assisting the Front Office Manager in planning and administering duty rosters and annual leaves as well as training all guest services personnel.
  • Provide efficient transport services for hotel management associates for business use.
  • Investigate and handle all comments and complaints relating to section, report to Duty Manager whenever needed.
  • Participate in ad-hoc duties as assigned.


  • Higher Diploma or above in Hospitality Management or related major/field.
  • A minimum 5 years of work experience in concierge with hotel and 2 years in similar capacity is preferable.
  • Excellent communication and leadership skills.
  • Valid driving license holder is preferable.


We offer career opportunities and excellent remuneration package. Interested parties please send your full resume with present and expected salary through CTgoodjobs Apply Now

We are an equal opportunity employer.
Applicants who are not invited for interviews within 4 weeks may consider their applications unsuccessful.
Data collected will be treated in strict confidence and used for recruitment purpose within the group hotels.

More job information
Job ref no. CT3119298-01#0026
  • N/A
Job Function
  • Shatin
Employment Term
  • Full-time
  • 5 years - 8 years
Career Level
  • Non-management level
  • Diploma or equivalent
  • Asso. Deg or High Dip