Job ref no.: BTC/TGR/ACEM/20210504CT (CT3127765-01#0188)
Best Come Limited

Assistant Client Experience Manager

Best Come Limited

Responsibilities:

  • Responsible for leading to provide all-round administrative and operations support to the centre and members
  • Provide high level of customer service in our private members lounge and event venue
  • Greeting guest and members and handling enquiries of members in a professional manner
  • Maintain the workspaces at a high standard at all times, which includes facilities and environment management
  • Build up good relationship with members and manage membership database
  • Collaborate with internal parties to support events logistics and ensure all events run effectively and efficiently
  • Handle ad hoc assignments or project as required

Requirements:

  • Degree or above in Business Administration, Hospitality Management or other related disciplines
  • 3 – 5 years’ customer services experience in which at least 2 years’ experience in supervisory level
  • Experience gained from frontline customer interaction, hospitality or business center with knowledge of virtual office is an advantage
  • Cheerful, initiative, service-oriented and able to communicate with people of different culture background
  • Passionate, friendly, pleasant with professional manner
  • Strong communication and interpersonal skills
  • Good command of both spoken and written English and Chinese (including Putonghua)
  • Candidates with more experience will be considered as Client Experience Manager

 

Salary and benefits will be commensurate with qualifications and experience.  Interested parties, please send a full resume with present and expected salary, and date available to The Human Resources Department, 32/F., Great Eagle Centre, 23 Harbour Road, Wanchai, Hong Kong or e-mail to [via CTgoodjobs Apply Now ] (Please quote the reference no. on the envelope and the covering letter.)

To know more about us, please visit our website at https://www.eatonclub.com.hk/

We are an equal opportunity employer and welcome applications from all qualified candidates.

Personal data collected will be treated in strict confidence and used only for recruitment-related purpose. Applicants who have not heard from us within four weeks may consider their applications unsuccessful. All personal data will be destroyed after 12 months.

More job information
Job ref no. BTC/TGR/ACEM/20210504CT (CT3127765-01#0188)
Salary
Job Function
Industry
Location
  • Central
Employment Term
  • Permanent
  • Full-time
Experience
  • 3 years - 5 years
Career Level
  • Middle management level
Education
  • Degree
Require to Travel
  • No travel
Benefits
  • 5-day week
  • Discretionary bonus
  • Education subsidies
  • Flexible working hours
  • Marriage leave
  • Medical plan
  • Paid overtime
  • … + 2 more