Job ref no.: CT3118621-01#0120
Magic Search Limited

Assistant CRM Manager/ Senior Officer

Magic Search Limited

Benefits
  • 5-day week
  • 13-month pay
  • Dental plan
  • Gratuity
  • Medical plan

Responsibilities

  • Plan, develop and implement CRM programs including communications with relevant internal & external stakeholders, loyalty building and maximizing ROI.
  • Manage CRM initiative budgets
  • Member retention and acquisition, develop suitable schemes for young and energetic target groups
  • Execute CRM programmes including membership communications, eDM, Gift redemption programs
  • Evaluate performance of each communication program.
  • Maintenance of CRM system including UAT and review
  • Improve data accuracy & quality through close follow up with boutiques and screening of clientele database.
  • Prepare detailed CRM reports and identify potential members for suitable campaigns
  • Project management, events and activities
  • Cross team coordination with marketing, management and other teams for smooth execution of CRM programms

Requirements:

  • Bachelor's degree holder with minimum 5 years of CRM and data analytics experience, preferably in MNC or luxury retail
  • Strong in project management
  • Strong analytical skills
  • Knowledge of statistics tools such as SAS, SPSS, data analysis, CRM systems (SAP CRM) is preferred
  • Fast-paced, presentable, innovative

Please note that only short listed candidates will be notified. All information provided will be treated in strict confidence and used solely for recruitment purposes. To apply, please quote current and expected salary and send your CV to [via CTgoodjobs Apply Now ].