Assistant Customer Services Officer – Serviced Apartments

Job duties:

• To provide administrative support to a senior management.
• Follow up services on tenant requests, enquiries and complaints.
• Monitoring rooms status and availability, coordinate with Housekeepers.
• Provide administrative support to Housekeeping and Maintenance department.
• Handling the incoming mails and phone calls.

Requirements:

• Diploma or Degree holder in any disciplines
• 0-2 years of real estate related customer service experience, especially in hotel or serviced apartment.
• Proactive and customer oriented.
• Good interpersonal, communication and presentation skills.
• Good command of spoken and written English and Chinese.
• Able to work independently and under pressure.
• Knowledge of relevant statutory requirements, regulations and licensing requirements is an advantage.
• Good computer skills.
• Proactive fresh graduates will also be considered.   

Please email your detailed resume stating your current and expected salary by clicking Apply Now