Job ref no.: CT3118792-01#1170
Shanghai Commercial Bank Ltd.

Assistant Digital Banking Manager

Shanghai Commercial Bank Ltd.


  • Assist Department Head and Team Leader to develop new products / services for digital banking business, prepare user requirements, perform UAT and participating in project planning and execution.
  • Conduct market research, business analysis and suggest new idea / improvement then prepare proposals for the development of products and services for digital banking channel
  • Analyze and streamline the processes of different products / services workflow and system enhancement for improving customer experience and reducing operational risk
  • Assist Department Head and Team Leader to monitor the project time-line to ensure the launch of digital banking related projects
  • Assist in operational manual / procedure and documents write-up to ensure the launch of new / enhanced products / services are complied with relevant regulatory requirements and internal policies
  • On-going liaise with other departments (both internal & external) to monitor, maintain and ensure the service quality and system stability of launched products and services
  • Keep track of the performance and evaluate the effectiveness of new products and services by conduction post implementation review.
  • Provide production support, training guidance to bank’s staff on digital banking products / services
  • Implement marketing materials / programs and support product / service rollout


  • University graduate in Business Administration, Finance, Computer Science or related discipline.
  • Minimum 5 years of working experience in digital product / service development and project management or experience in product development in banking / finance industry preferred.
  • Proven experience and track record of implementing enhancements and initiatives related to digital product / service (preferably mobile channel) in banking / financial industry.
  • Knowledge of latest fintech, digital landscape and trends, also innovative and details-oriented.
  • Strong business sense and customer driven with analytical mind
  • Passionate digital product / service development with an ability to own and manage a digital product
  • Independent, self-motivated and ability to work under pressure to meet tight schedules
  • Excellent interpersonal, communication, collaboration and project management skills.
  • Strong written and spoken in English and Chinese; good commend of Putonghua preferred

Attractive remuneration package will be offered to the right candidates. Interested parties please send your full resume with current and expected salary to the Human Resources Division via email to [via CTgoodjobs Apply Now ] or by post to G.P.O. Box 139, Hong Kong.

Please visit us at for more information about our Bank.

All personal data collected will be used for recruitment related purposes strictly in accordance with the Bank's personal data policies, a copy of which will be provided immediately upon request by contacting our Personal Data Compliance Officer at the above email address. Applicants who are not contacted within two months may consider their applications unsuccessful and the personal data collected will be destroyed within 12 months of receipt.