Posted on 2021-10-19

Assistant Director, Operation



  • Provide guidance and participate setup of the infrastructure and process of the operations for the pension administration;
  • Manage to ensure the completeness and accuracy in day to day operation functions to achieve the Service Level Agreement;
  • Ensure compliance with regulatory requirements and guidelines to comply with the regulatory changes and standards;
  • Monitor the project timeline, identify any risks and potential impacts;
  • Embrace and propagate the vision and mission for a digital pension system and to uplift the result;
  • Coordinate with internal and external stakeholders to understand operational needs especially in the digitalisation process to ascertain the deliverables are up to standard;
  • Ensure the quality and completeness of user acceptance test under tight timeline, identify risk areas with solutions of mitigation ;
  • Develop and implement operational guidelines and procedure for the pension administration. Ensure all the processes are comply with regulation and guidelines.
  • Working closely with department heads and senior management to get the best performance from the team.


  • Minimum 10 years' solid experience in pension services of which at least 3 years management experience
  • Work experience in fund administration sector would be an advantage
  • Familiar of operational requirements, regulatory compliance and related technology trends and other common challenges;
  • Capacity to multi-task, manage time effectively and work under pressure and to fixed deadlines with attention to detail in a fast-paced environment;
  • Strong leadership, analytical, planning, organizing, communication and interpersonal skills.
  • Proficiency in both spoken and written English and Chinese;
  • Bachelor's degree or an equivalent combination of education and experience is required.

We offer:

  • Career development prospect;
  • Attractive remuneration;
  • 5-day working week;
  • 21+ days Annual Leave;
  • Medical, Dental, Life Insurance;
  • Performance bonus and shares;
  • Education, sports allowance.

Our company is an equal opportunities employer and welcome application from all qualified candidates. Information provided will be treated with strict confidential and be used for the purpose of selection only. Applicants who are not invited for interview within 10 weeks may consider their applications unsuccessful. Personal data of unsuccessful applicant will be destroyed within 12 months.

More job information
Job Function
  • Tsimshatsui
  • 8 years - 15 years
Career Level
  • Senior management level
  • Degree
Require to Travel
  • No travel
  • 5-day week
  • Compassionate leave
  • Dental plan
  • Education subsidies
  • Examination leave
  • Insurance plan
  • Marriage leave
  • Medical plan
  • Year-end bonus
  • … + 4 more